Senior Account Manager

Forge is a strategic marketing agency for ambitious organizations that have something real to say and need help saying it better. We dig into the data, the competition, and what makes our clients truly different, using human expertise, research, and AI, to create work that cuts through and converts attention into action.

We are looking for a smart, driven, strategic Senior Account Manager to join our agency. The responsibilities include managing projects with precision and reliability; building and nurturing healthy client relationships; working closely with strategy, creative, and media teams to produce powerful work; allocating and managing budgets; and identifying new areas of growth. Successful candidates will have exceptional interpersonal skills, a proven track record of project management and trusted client relationships, and at least 5 years of work experience.

Agency experience is preferred.

Key Responsibilities:

• Day-to-day project management and ownership of 3-4 accounts
• Own and lead client relationships for assigned accounts
• Develop briefs, POVs, and presentations to support client goals and drive growth
• Ensure strategy, creative, and media planning work in unison and are delivered on time and on budget
• Draft SOWs and prepare, track, and manage P&L for assigned accounts
• Manage trafficking of all creative for assigned accounts and projects
• Maintain deep interest, curiosity, and understanding of clients’ businesses and industries
• Drive organic growth on accounts and participate in new business opportunities
• Manage junior team members as the team grows
• Participate in preparation of media plans in partnership with media partners

Key Requirements:

• 5+ years of agency and/or in-house account management experience
• Integrated marketing expertise across digital, social, and traditional channels
• Strategic thinker who digs into clients' businesses and proactively keeps abreast of category and marketing trends
• Proven experience leading client relationships/engagements independently and with minimal oversight
• Self-starter, entrepreneurial-minded, and accountable leader
• Client-facing communicator who builds trust through consistency and reliability
• Excellent attention to detail; reviews client work with precision and care
• Proficient in budgeting and reporting
• Outstanding critical thinking and problem-solving skills
• Media and analytics fluency preferred; ability to translate findings into recommendations

This is an equal opportunity job reporting to our Vice President of Accounts & Strategy.

Forge is a close-knit team culture with competitive pay and benefits, respect for work/life balance, and a focus on collaboration. This is a hybrid model where you’ll spend a minimum of two days per week in our Back Bay office and the remaining time remote.