Fall 2026 SCA Executive Social Media & Digital Content Intern (PART TIME

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Job Description - Fall 2026 SCA Executive Social Media & Digital Content Intern (PART TIME) (260005CO)

The Office of Consumer Affairs and Business Regulation (OCA ) is a state agency within the Executive Office of Economic Development and is responsible for protecting consumers through advocacy and education. OCA  works to ensure that the businesses our agencies regulate treat all Massachusetts consumers fairly. The Division of Banks ( DOB ), Division of Insurance ( DOI ), Division of Occupational Licensure ( DOL ), Division of Standards ( DOS ), and Department of Telecommunications and Cable ( DTC ) all fall under the OCA  umbrella and help us to fulfill our critical mission of building better businesses and smarter consumers.

OCA  is committed to fostering a diverse, inclusive, and respectful workplace where all employees feel valued, supported, and empowered to contribute their unique talents in service to the people of Massachusetts. We welcome individuals of all backgrounds and are dedicated to creating an equitable environment where everyone can thrive.

OCA  is seeking a creative, energetic, and highly organized Executive Social Media & Digital Content Intern to support the Undersecretary's digital communications and public engagement efforts. This paid part-time internship requires a commitment of approximately 8–15 hours per week. This position is ideal for a student interested in social media, digital storytelling, public service, design, photography, and video production. Working closely with the communications team, the intern will create engaging, social-first content that showcases the Undersecretary's leadership, highlights key agency initiatives, and helps educate Massachusetts residents about consumer protection resources and programs.

The successful candidate will help tell the story behind the work of state government by producing timely, engaging content that makes public service more accessible, transparent, and relatable.

• Develop engaging social media content highlighting the Undersecretary's initiatives, public appearances, speeches, community outreach, and agency priorities.
• Capture photo and video content during meetings, press conferences, community events, site visits, and public engagements.
• Assist with real-time social media coverage during agency events and announcements.
• Draft engaging captions, scripts, and platform-specific messaging for executive social media channels.

• Produce short-form videos/reels for Instagram, Linked In, Facebook, and You Tube.
• Identify compelling stories that showcase the impact of OCA 's work through the Undersecretary's leadership.
• Interview staff, partners, stakeholders, and community members to develop authentic, engaging digital content.
• Create behind-the-scenes content that provides the public with greater insight into state government and consumer protection initiatives.

• Edit videos using Adobe Premiere Pro, Cap Cut, Final Cut Pro, or similar software.
• Design graphics, social media assets, and visual content using Canva or Adobe Creative Suite.
• Maintain an organized library of photos, videos, and digital assets for future communications.

• Monitor emerging social media trends, platform updates, and best practices.
• Recommend creative approaches for increasing engagement and expanding the reach of executive communications.
• Assist with measuring content performance and identifying opportunities to improve audience engagement.

• Work closely with the Director of Communications and communications staff to ensure executive social media aligns with agency priorities and Commonwealth branding standards.
• Ensure all content meets accessibility requirements and follows Commonwealth communications guidelines.
• Provide additional creative support for agency events and special initiatives as needed.

• Current undergraduate or graduate student pursuing Communications, Marketing, Graphic/Visual Design, Art Direction, Digital…