Manager, Strategic Communications

Overview

Third Sector New England, Inc. (TSNE) ( tsne.org ) is working to build a more just, equitable society. We do this by providing capacity building services, consulting and training services, and operational support for hundreds of nonprofits, foundations, community-based groups, and others working for social change. We are partners and colleagues working collaboratively to support areas critical for organizations, including property management, leadership development and support, finance and accounting, human resources, and organizational development.

We live by our values as an organization, and are committed to identifying, including, and valuing the unique skills, perspectives and knowledge of each member of our team.

About our Values:

• Justice - A just society is one in which all people have the dignity, resources, power, and self-determination to fully thrive. We seek to create a more just world in all of our work.
• Progress - We commit our resources, expertise, and energy to delivering high quality support and services that make movement toward a more just world possible.
• Impact - We work collaboratively with others to build the capacity and sustainability of organizations who work toward social good.

Responsibilities

The Manager, Strategic Communications, plays a key leadership role in strengthening TSNE's brand presence, managing integrated communications projects, and promoting mission-aligned services. This role leads content development and organizational storytelling strategies that elevate TSNE's identity, engage priority audiences, and support the Advancement department's strategic goals.

This position oversees content pipelines and manages marketing initiatives across TSNE's core service lines, including consulting and training, fiscal sponsorship, shared services, and property services. Working closely with Strategic Communications, Advancement, and program and service teams, the Manager ensures that content is clear, values-aligned, and tailored to target audiences.

The Manager also serves as project manager for communications initiatives and as a lead collaborator across internal departments to deliver coordinated, equity-centered messaging and campaigns.

Essential Functions


Brand Stewardship & Content Leadership - 30%

• Serve as lead writer and editor for branded content across platforms, including web, email, blog, social media, and printed materials.
• Serve as the editor and manager of TSNE's email marketing strategy.
• Maintain consistent tone, voice, and brand application across all departments, campaigns, and service areas.
• Partner with program and service teams to co-create stories that elevate TSNE's consulting and training, fiscal sponsorship, shared services, property services, and advocacy work.
• Develop audience-specific messages for nonprofits, funders, partners, and internal stakeholders.
• Lead TSNE's external webinar series, highlighting TSNE's thought leadership and service lines.
• In close partnership with the Director, support implementation of internal communications strategies.

Project Management & Campaign Execution - 30%

• Serve as project manager for multichannel marketing campaigns and strategic content initiatives.
• Create and manage editorial calendars, timelines, and workflows for recurring communications projects, including the production of TSNE reports and publications.
• Coordinate cross-functional communications tasks across teams and consultants.
• Lead campaign planning and post-campaign assessments in collaboration with the Senior Director.
• Manage content briefs and intake processes for service promotions, events, and thought leadership assets.

Marketing for Programs & Services - 25%

• Lead content and campaign development to market TSNE's services, including consulting and training, fiscal sponsorship, shared services, and property services.
• Collaborate with service line leads to identify marketing goals, define audience needs, and tailor value propositions.
• In partnership with the Senior Associate, write, edit, and produce promotional materials including flyers, service guides, landing pages, video content, and client-facing messaging.
• Support Advancement team efforts to…