More jobs:
Hybrid Customer Communications Marketing Lead
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-12
Listing for:
John Hancock
Full Time
position Listed on 2026-08-12
Job specializations:
-
Marketing / Advertising / PR
Marketing Communications -
Customer Service/HelpDesk
Job Description & How to Apply Below
John Hancock, part of Manulife, seeks a Customer Communications Marketing Manager to lead customer engagement strategies, campaigns, and cross-functional collaboration across Marketing, Operations, and Inforce areas. Focus on digital-first and compliant communications for policyholders and insurance partners.
The role emphasizes data-driven optimization, adoption of new channels, and growth of customer experience through inforce communications, launches, and sales enablement, with strong writing
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