Director, Donor Strategy and Communications

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The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities.

Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

The Director of Donor Strategy and Communications serves as a communications strategist focused on principal and transformational gift supporters and bespoke projects. Reporting to the Senior Director, Donor Project Management, the Director is a key member of the Strategic Philanthropy & Engagement team within the Mass General Brigham Development Office.

Serving as a trusted strategy partner, the Director collaborates with gift officers, faculty, hospital leadership, project managers, and marketing colleagues to create high-impact communications, including case statements, proposals, donor correspondence, stewardship materials, and custom communications for high-profile initiatives and events.

Success in this role requires exceptional writing, collaboration, strategic thinking, and the ability to manage multiple priorities in a dynamic, fast-paced environment.

• Lead strategic communications for a portfolio of principal and transformational gift donors across Mass General Brigham, in partnership with gift officers, faculty and hospital leadership and other key stakeholders.
• Develop and execute high-priority writing and communications projects that advance fundraising priorities across Mass General Brigham, translating institutional priorities and funding opportunities into compelling donor-centered narratives.
• Deliverables include proposals, case statements, stewardship reports, donor correspondence, PowerPoint decks, talking points, leadership communications, and custom projects, e.g. event communications and follow-up, and gift announcements.
• Serve as a member of the Donor Project Management team, working closely with internal stakeholders, including development senior staff and leadership - as well as marketing and communications partners, donor project managers, gift officers, donor experience and donor relations colleagues, and others across the Mass General Brigham Development Office (MGBDO).
• Serve as a key partner to and collaborator with the MGBDO's Marketing, Communications, and Strategy team to ensure consistent, coordinated messaging, information sharing and workflows.
• Partner closely with the Principal Gifts and Philanthropic Relations teams to shape key donor communications strategies and projects, including solicitations and ongoing donor engagement for top supporters.
• Build trusted relationships across the MGBDO and Mass General Brigham system.
• Manage multiple projects and deadlines in a fast-paced environment with excellent attention to detail.
• Leverage communications, project management, and CRM tools to support content development and workflow efficiency.
• Uphold editorial, stylistic, and design standards ensuring brand alignment and excellence in all materials.
• Represent the Strategic Philanthropy & Engagement team on cross-functional initiatives.
• Serve as a thought partner and mentor across the MGBDO, advising colleagues on institutional priorities, fundraising initiatives, and development processes.
• Other duties as assigned.

Bachelor's degree required and 7-10 years of experience in strategic communications, preferably in development, science, healthcare, sales, or a related field. Experience working in a complex, matrixed organization is preferred. In addition, the ideal candidate will possess the following skills, abilities and competencies:

• Excellent persuasive written skills, ideally with experience translating complex scientific or medical information into clear, compelling language for a wide range of audiences, including donors.
• Outstanding writing, editing, and proofreading abilities, with experience producing print and digital marketing and communications. Expert attention to detail.
• Strong organizational, time-management,…