Account Director
Listed on 2026-09-18
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Marketing / Advertising / PR
Account Manager, Client Relationship Management -
Management
Account Manager, Client Relationship Management
Account Director
Company description Digitas is the Networked Experience Agency, built on the vision that we create magnetic experiences that earn the right for brands to exist in human networks. Today, and tomorrow. We deliver Networked Experiences by leveraging comprehensive data, technology, creative, media and strategy capabilities. Digitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce.
Celebrated by AdAge as Data and Insights Agency of the Year, U.S Campaign's Brand Experience Agency of the Year, Media Network of the Year and celebrated by Forrester and Gartner, Digitas serves the world's leading brands through a global network comprised of more than 5,500 employees across over 65 offices in 43 countries. The Digitas culture is made up of fearless, inventive and generous Unicorns of all kinds.
Overview We are seeking a highly strategic Account Director with proven success leading complex, media-driven integrated accounts. The ideal candidate is a visionary leader who inspires clients with their creativity and eloquence, while possessing the tactical chops to expertly guide day-to-day media operations. If you are a big-picture thinker who still loves getting into the details, keep reading.
ResponsibilitiesStrategic Leadership & Media Planning
- Lead the development of audience-centric, insight-driven media strategies across HCP, DTC, Payer, and other healthcare audiences.
- Oversee the strategic direction, channel architecture, and budget allocation across assigned accounts.
- Translate business objectives, market dynamics, customer insights, and performance data into actionable media recommendations.
- Guide teams through annual planning, tactical planning, optimization, and measurement processes.
- Ensure media strategies align with broader brand, marketing, and business objectives.
- Partner with analytics, investment, activation, and client engagement teams to deliver integrated solutions.
- Identify opportunities to introduce innovative media approaches, emerging channels, and evolving healthcare marketing trends.
- Contribute strategic expertise to new business opportunities, pitches, and agency initiatives.
Client Leadership
- Build and maintain strong relationships with key client stakeholders.
- Serve as a strategic consultant, helping clients navigate complex marketing challenges and opportunities.
- Present media recommendations, strategic rationale, and performance insights with confidence and clarity.
- Anticipate client needs and proactively provide solutions that support business growth.
- Demonstrate a deep understanding of clients' brands, competitive landscape, customer journeys, and market dynamics.
- Elevate the quality and strategic rigor of all client-facing deliverables.
Team Leadership & Talent Development
- Lead, mentor, and develop Strategy team members across assigned accounts.
- Foster a collaborative, inclusive, and high-performing team environment.
- Provide ongoing coaching, performance feedback, and career development support.
- Ensure team members are trained on agency processes, planning frameworks, and media tools.
- Support onboarding and integration of new hires.
- Participate in performance management, goal setting, and talent review processes.
- Help recruit, interview, and retain top strategic talent.
Cross-Functional Collaboration
- Partner closely with Client Engagement, Analytics, Investment, Activation, and Creative teams to deliver integrated client solutions.
- Align stakeholders around strategic recommendations and account priorities.
- Represent media strategy perspectives in internal and external meetings.
- Help establish processes that improve efficiency, quality, and collaboration across…
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