More jobs:
Account Manager/Director
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-20
Listing for:
Creative Circle
Full Time
position Listed on 2026-09-20
Job specializations:
-
Marketing / Advertising / PR
Client Relationship Management -
Business
Client Relationship Management
Job Description & How to Apply Below
Title:
Account Manager or Account Director Duration:
Full Time, Direct Hire
Location:
5 days on site in Norwood, MA (hybrid or remote candidates will not be considered) ROLE OVERVIEW
** Experience working in the pharma or healthcare industry will be required for consideration**
Our client is seeking an Agency Account Manager/Director with healthcare / pharma experience. This is a full-time, fully onsite role that can start as soon as the right candidate is found.
The Account Manager/Director is responsible for managing day-to-day client relationships and ensuring smooth execution of multi-channel marketing programs aligned with business goals.
- Account Manager: 4-7 years of experience, $90-120k
- Account Director: 8+ years of experience, $130-150k
Client Management
- Serve as the main point of contact for the client
- Maintain strong relationships through daily communication
- Translate client feedback into clear direction for internal teams
- Manage projects across channels (email, web, social, events, etc.)
- Turn strategy into actionable deliverables (briefs, timelines, reviews)
- Lead meetings, kickoffs, and status updates
- Ensure all work is delivered on time, on brief, and on budget
- Partner with creative, digital, production, and operations teams
- Keep teams aligned and projects moving efficiently
- Support senior team members on complex initiatives
- Identify opportunities to improve work and grow the account
- Support leadership with client recommendations and upsell opportunities
- Represent and confidently defend agency work
- 4-7 years of agency account management experience
- Strong client communication and relationship management
- Excellent organization and attention to detail
- Ability to manage multiple projects at once
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