Customer & Partner Marketing Manager

Description

As the Customer & Partner Marketing Manager
, you’ll own programs that elevate OX’s voice through our customers and partners. You’ll transform relationships into advocacy, create co-marketing opportunities with strategic partners, and deliver impactful campaigns that drive pipeline and brand visibility. This role blends storytelling, relationship management, and program execution.

What You’ll Be Doing

Customer Marketing & Advocacy

• Build and lead OX’s customer advocacy program
• Develop case studies, testimonials, videos, and success stories that showcase customer outcomes.
• Partner with Customer Success to identify champions and convert them into advocates.
• Drive reference programs, ensuring sales has a steady pipeline of customer proof points.

Partner Marketing

• Manage joint marketing initiatives with technology and channel partners.
• Create partner campaigns, solution briefs, webinars, and event activations that highlight OX’s value in the ecosystem.
• Collaborate with sales and alliances teams to support partner enablement and demand generation.

Campaigns & Events

• Drive customer and partner presence in OX global events (panels, round tables, speaking opportunities).
• Create scalable campaigns to increase awareness, engagement, and joint pipeline.
• Track performance, optimize campaigns, and report on customer and partner marketing KPIs.