Marketing Operations Co-op

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

This is a 6 month (Jan 4th-June 25th, 2027) paid co‑op experience out of our Boston, MA headquarters. All co‑op students are required to work onsite from our Boston office 5 days per week.

As a Marketing Operations Co‑op at Klaviyo, you’ll have the unique opportunity to immerse yourself in the world of marketing from a technical, systems and processes perspective. Working alongside a team of experts, you'll gain an understanding of how to manage the intersection of strategy, process, and technology — a puzzle that requires a truly creative thinker to solve. Plus, you will gain invaluable hands‑on experience in the latest marketing tools, develop cutting‑edge skills, and connect with industry professionals across marketing, systems, and sales departments.

• Campaign Support: Assist in the standardization, execution, and monitoring of marketing campaigns across various channels, including email, events, content syndication and digital advertising.
• Data Management and Analysis: Support data integrity and standardization activities to maintain accurate and up-to-date marketing databases.
• Reporting and Documentation: Help prepare and automate marketing reports and dashboards to track activity performance and key metrics. Document marketing processes, best practices, and standard operating procedures.
• Collaboration and Team Support: Work closely with cross‑functional teams, including sales, content, design, and product, to ensure seamless execution of marketing initiatives. Attend team meetings and contribute ideas and insights for continuous improvement.
• System Administration: Serve as a system admin for Hub Spot, and other systems, supporting configuration, maintenance, and troubleshooting.
• Enablement & Process Ownership: Own the Marketing Ops wiki and enablement library, support the development of SOPs and enablement materials for internal and external audiences, and own the BRD (Business Requirements Document) process.

• Undergraduate student graduating in May 2029 pursuing a degree in Marketing, Business Administration, or a related field.
• Experience working with large datasets and data analysis in Excel / Google Sheets
• Detail‑oriented, with a passion for standardization and building repeatable processes (SOPs)
• Strong interest in marketing operations, data analysis, data privacy and/or marketing technologies
• Have experience building with AI tools and technologies (e.g., Claude, ChatGPT, Cursor) to make processes more efficient and scalable
• Excellent communication and teamwork abilities
• An innovative and creative thinker with an always‑learning and growing mindset

• Experience or familiarity in marketing automation tooling
• Have worked with Hub Spot, Salesforce, Marketo, Lean Data, Snowflake or Klaviyo before
• Have experience with Tableau

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by…