Residential Assistant - Per Diem

Position Title: Residential Assistant - Per Diem (also known as Residential Mentor internally)

• Morning Residential Mentor (7am-4pm)
• Evening Residential Mentor (3pm-12am)
• Overnight Residential Mentor (11pm-7am)

Economic Mobility Pathways (EMPath) is a 200-year Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.

As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.

As a Residential Assistant - Per Diem also known as a Residential Mentor internally, you'll make a meaningful impact each day by helping ensure the smooth and supportive operation of our shelter. This per diem position offers pick‑up shifts on an as‑needed basis, giving you flexibility while allowing you to play a vital role in our mission. As a Residential Assistant, you’ll be a part of a dedicated team working to create a safe, welcoming, and organized environment for all residents.

This role focuses on facility operations and support rather than managing individual participant caseloads. Your contributions will help foster a community‑centered atmosphere where residents can thrive.

• Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
• Facility Management: Assist with heating and setting out pre‑prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
• Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
• Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
• Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini‑workshops for residents.

We’re looking for compassionate, motivated individuals with a drive to make a difference. To succeed in this role, you’ll need:

• A strong passion for working with diverse populations, including those experiencing homelessness, domestic violence, substance abuse, or mental health challenges.
• Excellent emotional intelligence and the ability to remain composed in high‑pressure situations.
• Outstanding written and verbal communication skills.
• Sharp problem‑solving skills, keen observation, and sound judgment in decision‑making.

• Bilingual
  
  Skills:
  
  Fluency in Haitian Creole or Spanish preferred.
• Educational Background: An Associate’s Degree in human services, child welfare, hospitality, or a related field is a plus.

The meaningful work! The organization and your colleagues are committed to disrupting poverty and supporting families as they work toward their biggest goals.

Collaborative team environment! You’ll join a team that values teamwork, and shares knowledge and ideas – all working toward shared goals for helping families move out of poverty.

Learning – We are a learning culture – We offer person‑centered professional development, Mobility Mentoring training for all mentors and tuition assistance.

Hourly rates start at $18.00 an hour and you will be eligible for shift differentials: second shift differential is $1.50 and overnight differential is $2.50.

EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply.

We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

All offers of employment at EMPath are contingent upon clear results of a thorough background check.