Senior Associate Director - Annual Giving

Senior Associate Director - Annual Giving About the Opportunity

Are you passionate about higher education and the impact it can have on individuals and communities? Do you have a proven track record in donor retention and alumni engagement? If so, we invite you to apply for the position of Senior Associate Director of Annual Giving at Northeastern University, where you'll serve as a leader on the Annual Giving team and play a pivotal role in helping to achieve our annual donor count goals.

• Develop solicitation and stewardship strategies to retain donors (lybunts & flybunts) from one year to the next in support of overall Annual Giving donor goals.
• Partner with the Associate Director, Annual Giving Outreach to build out targeted renewal appeals to deploy throughout the year.
• Develop stewardship strategies for all donors/campaigns to ensure donors are thanked and to communicate the impact of their giving.
• Conduct one-on-one and small group meetings, both in person & virtually, with past donors to solicit gift renewals.
• Partner with Advancement Resources to develop a dashboard to track lybunt retention across segments.
• Investigate options for Digital Gift Officer structures to aid in relationship building and driving meaningful connections with donors, with an eye towards development of a larger DXO program for Annual Giving in the future.
• Manage donor recognition strategies, including events to generate positive feelings about giving.

• Oversee all aspects of the Northeastern Loyalty Society, with a particular focus on how to leverage NLS as a solicitation tool to retain lybunts & flybunts.
• Oversee all aspects of NLS member stewardship, always looking for opportunities to expand member courtesies and recognition, including running events in key markets.
• Personal outreach to NLS members as needed to encourage participation in events and programs that may be of interest.
• Collaborate with Alumni Relations colleagues to ensure NLS members and donors in general are appropriately recognized at events, holding special NLS events in areas where demographics support the need.
• Partner with Advancement Resources to develop a dashboard to track NLS membership demographics and assess effectiveness of NLS programming.

• Research best practices and models in place at other institutions to determine what could work at Northeastern.
• Build out new program structure(s) and implementation plan(s), including strategy, hiring, and oversight work.
• Investigate technology resources for future implementation to enhance programs.

• Manages (1) Administrative Assistant and (1) Associate Director with the possibility for additional direct reports in the future.
• Provide strategic direction for the Associate Director of Annual Giving programs, particularly in the area of developing affinity-based strategies and also overseeing their work on Giving Day.
• Participate in the hiring, onboarding, and development of direct reports.
• Professional development of team members who report directly to this position.
• Annual goal setting and performance evaluation is required.

• Bachelor's degree required.
• Six or more (6+) years of experience in development, preferably in higher education and/or annual giving.
• Demonstrated skill in relationship building, gift solicitation, and stewardship.
• Excellent management, organizational, interpersonal, public speaking, and computer skills.
• Superior communication skills (written and oral), including the ability to understand and convey university programs, priorities, and issues to a wide variety of audiences.
• Detail oriented.
• High level of self-confidence and enthusiasm.
• Ability to be a self-starter.
• Strong customer service focus.
• Ability to interact professionally and diplomatically with alumni, volunteers, students, parents, friends, staff, faculty, vendors, and external entities.
• Ability to work independently and collaboratively as a member of the Annual Giving team and the University Advancement division.

Advancement

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern University has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

110S

$76,335.00 - $