Annual Giving Officer

Annual Giving Officer

The heart of Boston Ballet is the human experience. Through our living and breathing art, we forge human connections—between artist and attendee, teacher and trainee, friend and newcomer, one's outer and inner self. We believe that our community of employees is better when talented individuals with varied life experiences, identities, races, cultures, and ideas are welcomed, encouraged, and heard. As an internationally-acclaimed company, Boston Ballet is ever-evolving and innovating to stay relevant and ahead of the curve—in our business model, our repertoire, our education, and our engagement with our community.

Reporting to and working closely with the Director of Annual Giving, the Annual Giving Officer is an exempt position that drives the cultivation, solicitation, and stewardship of Boston Ballet's giving circles, particularly focused on the Friends' Circle and Young Partners and the steady growth of these programs.

The Annual Giving Officer joins a dynamic development team at an exciting moment of growth for Boston Ballet and serves within the organization as a strong collaborator and champion for the giving circles, striving to maximize donor and patron experiences.

Please be sure to submit a cover letter and resume when applying to ensure consideration of your candidacy.

Key Responsibilities

• Directly solicit and manage donors giving between $250 and $2,500 annually.
• Build and maintain valued donor relationships with members of the Ballet's giving circles, serving as a first point of contact on our main Annual Giving phone line, monitoring the Annual Giving email inboxes, and providing customer service and stewardship at the highest level.
• Drive the annual solicitation of Friends' Circle and Young Partners donors, including: tracking renewals and sending timely notices, maintaining excellent records of all steps, and focusing on acquisitions to strategically grow the programs.
• Collaborate with Annual Giving team members and Major Gifts for stewardship and support of Friends, Young Partners, Benefactors, and Visionaries' Circle programs.

Annual Giving Strategy and Program Growth

• Collaborate with Director of Annual Giving on the annual strategy, benefits structure, and communications plan for Ballet's giving circles.
• Set and work towards goals for the Friends and Young Partners programs including renewal, upgrade, and acquisition revenue goals.
• Lead the Annual Giving team's use of Tessitura CRM system to pull reports and analyze donor data.
• Collaborate with Marketing colleagues to plan realistic timelines and leverage shared resources for the delivery of materials and communications.
• Proactively use institutional project management software to deliver high quality and on time Annual Giving materials and communications.
• Create feedback loops and use data to track and continuously improve the efficacy of Annual Giving materials and communications.
• Actively seek opportunities to learn and generate strategies to improve on Annual Giving Giving communication and engagement.

Special Events and In Theater Support

• Assist with donor events throughout the season, including as a staff representative onsite and during the planning stages.
• Support the Development teams' operations in the Opera House during Company productions.

Requirements

• Bachelor's degree or equivalent work experience
• 1 to 3 years' experience in development or annual giving preferred
• Strong relationship building and interpersonal skills
• Work style that exemplifies collaboration, solution seeking, and ambition
• Demonstrated discretion, tact, and good judgment
• Excellent written and verbal communication skills
• Self-starter, able to manage multiple projects simultaneously
• Excellent data management skills and strong attention to detail necessary
• Results-oriented and committed to meeting benchmarks and goals with a high degree of initiative to motivate high-level donors and volunteers
• Ability to work some evenings and weekends, in particular during the production season
• Must be passionate about advancing Boston Ballet, its programs, and dance as an art form

Benefits

• BCBS HMO health insurance plan with zero deductible
• BCBS dental insurance with…