Stewardship Manager

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff.

We value your perspective.

As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the junction of some of the world’s most influential academic institutions and industries, local and state government, schools, and the public. Trusted by each sector, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Come join us on our mission to inspire a lifelong love of science in everyone and living our vision for a world where science belongs to each of us for the good of all of us.

The Stewardship Manager is responsible for designing and executing donor stewardship strategies that ensure meaningful engagement, recognition, and retention of donors. This role ensures that donors receive timely, accurate, and compelling communications that demonstrate the impact of their support and strengthen long-term relationships with the Museum.

Donor Stewardship Strategy & Execution

• Develops and implements stewardship plans across donor segments and giving levels
• Ensures consistent, high-quality donor acknowledgment and recognition practices
• Manages donor reporting processes, including impact reports and updates

Donor Communications & Engagement

• Oversees development of donor-facing materials, including reports, letters, and impact
• communications
• Partners with Communications and program teams to gather content and articulate
• outcomes
• Ensures messaging aligns with institutional priorities and donor expectations

Stewardship Operations & Tracking

• Maintains systems to track donor engagement, recognition, and reporting requirements
• Ensures fulfillment of donor agreements and reporting commitments
• Monitors timelines and workflows to ensure timely delivery of stewardship activities

Program Evaluation & Continuous Improvement

• Tracks and analyzes stewardship effectiveness and donor retention trends
• Identifies opportunities to enhance donor experience and engagement strategies
• Oversees financial stewardship activities, including endowment reporting, donor fund stewardship, tax acknowledgment processes, and coordination with Finance to ensure accurate stewardship records and compliance with donor intent.

Builds strong relationships across Advancement, Finance, Communications, and other Museum teams to deliver a seamless donor experience and ensure stewardship commitments are met.

Develops thoughtful and engaging stewardship strategies that strengthen donor relationships while continuously identifying opportunities to enhance recognition and engagement.

Produces accurate, high-quality donor communications and reporting with exceptional attention to detail while honoring donor intent and maintaining confidentiality.

Leads and develops a collaborative team while fostering meaningful relationships with donors and colleagues through thoughtful communication and a service-oriented approach.

Balances multiple priorities in a changing environment, exercises sound judgment, and embraces new ideas and processes to strengthen the stewardship program.

Demonstrates a passion for the Museum's mission and is committed to creating meaningful donor experiences that inspire long-term engagement and support.

We inspire a lifelong love of science in everyone.

Everything we do begins with the people we serve.

We are curious, take smart risks, share responsibility, and own outcomes.

We offer time and energy towards common goals.

Salary Range: $80,000 — $88,000 USD

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.