Internship Program Manager

About the Opportunity

826 Boston seeks a thoughtful, culturally responsive, and experienced professional to serve as the Internship Program Manager. We are seeking a candidate with a strong understanding of diversity, equity, and inclusion (DEI) principles and approaches who can build a strong, learning-centered internship program that supports 826 Boston's mission and provides a high-quality experience for both interns and the students they support.

The Internship Program Manager will also spearhead efforts to increase the number of compensated interns, expanding support for 826 Boston's programming.

826 Boston is a nonprofit writing, tutoring, and publishing organization where students in grades K-12 and beyond can share their stories, amplify their voices, and develop as leaders in school and in life.

• Manage the intern hiring process, with a focus on recruiting individuals of color, those from the LGBTQ+ community, individuals from diverse economic backgrounds, former 826 Boston students, and skilled individuals with experience and/or interest in working with the populations we serve.
• Facilitate intern onboarding and offboarding processes.
• Retain interns by providing coaching, support, and check-ins throughout their internship placement.
• Serve as a liaison for intern accommodations, performance challenges, and support needed throughout the interns’ placement at 826 Boston.
• Provide guidance and resources for intern supervisors to manage interns effectively and set clear goals and responsibilities.
• In collaboration with intern supervisors, build team capacity and create space for program innovation that reflects the needs of students and educators we work with.
• Manage the professional development of interns to support their learning experience and professional growth, through providing opportunities like workshops, informational interviews, and networking.
• Collaborate with the Sr. DEI Growth Manager on goals and action plans for the Internship Program, and collaborate with program staff and the Senior Management Team to ensure systems and practices are aligned with those goals.
• Manage program data, including administering internship surveys and maintaining personnel files.
• Review intern feedback shared via check-ins and surveys, and elevate trends to the Senior Management Team and/or supervisors as needed.
• Create and manage the internship program budget, which entails submitting receipts and ensuring partners and interns are paid on time.
• Support an intern-to-staff pipeline by providing individualized growth opportunities.
• In tandem with the OOST Assistant & YLAB Teaching Artist, conduct targeted outreach to 826 Boston students and alumni to encourage their involvement in 826 Boston's internship program.
• Update and expand the Intern Hub and Intern Supervisor Toolkit that provides resources, training, expectations, and more for interns and supervisors.

• Build, cultivate, and manage strong relationships with partner universities and high schools to recruit interns and Federal Work-Study students.
• Manage relationships with programs that compensate interns, like College for Social Innovation’s Semester in the City, Duke Engage, Forest Foundation, BAI Edvestors, and Break Time, among others.
• Coordinate with Boston’s Office of Youth Engagement and Opportunity (OYEO) to hire teen staff as needed.
• Explore additional partnerships, such as graduate programs, to bring in new externally compensated interns.
• Collaborate with other 826 chapters to share best practices for growing and sustaining a robust internship program.

• Provide occasional support to programming as a tutor when a program staff member is absent.
• Provide support at select outreach and fundraising events, including nights and weekends on rare occasions.
• Support the Sr. Director of People, Operations, and Program Supports with administrative tasks as needed.

The ideal candidate is a team player with a steadfast commitment to improving the quality of K-12 education, a desire to work in a collaborative and inclusive culture, and a passion for youth…