Strategic Programs and Engagement Coordinator

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Job Description - Strategic Programs and Engagement Coordinator (260005BZ)

Job Description

Strategic Programs and Engagement Coordinator - ( 260005BZ )

Description

Title
:
Strategic Programs and Engagement Coordinator

Agency: Supplier Diversity Office (SDO)
Location:One Ashburton Place, Rm 1410, MA 02108
Position Type: Full-Time, Hybrid

Position Summary

The Massachusetts Supplier Diversity Office (SDO), within the Executive Office for Administration and Finance, supports diverse and small businesses across the Commonwealth and the United States. The SDO seeks a detail-oriented professional to serve as a Strategic Programs and Engagement Coordinator.

Reporting to the Director of Programs and Engagement, this role supports the Unit and Agency by implementing strategic initiatives and engagement efforts to advance SDO Programs. The Coordinator will execute and evaluate success of specific plans and strategies to maximize Unit and Agency priorities. Outreach/engagement campaigns and initiatives executed by the Coordinator will advance SDO programming as administrative need arises, such as our Empowering Abilities in Contracting and Employment (EACE) Program, Municipal Construction Aff#ative Marketing Program/Veteran Business Program (Construction Programs/MCAMP/VPB), SDO Certification, and events.

The Coordinator also attends events and meetings to represent the SDO, conducts follow-up one-on-one sessions as appropriate, and may schedule meetings, presentations, and plan events in furtherance of strategic initiatives on occasion. The ideal candidate is organized, proactive, and committed to delivering efficient, accurate, and effective service to SDO’s constituents.

Duties & Responsibilities

• Execute strategic engagement efforts with other team members for improvement and increased engagement in SDO programs such as construction programs, Supplier Diversity Program (SDP), EACE, and specific Certification recruitment.
• On occasion, organize, plan, and execute SDO events, collaborating with resource organizations, stakeholders, or other partners as appropriate.
• Maintain program records, databases, reports, and tracking systems as needed for initiatives, such as the SDO Hub system.
• Support coordination, education, and communications among SDO initiatives, which may change as agency need arises.
• Manage timelines and stakeholder communications.
• Follow-up to customer service interactions as needed to provide resources and support to constituents.
• Coordination and assistance for changing Programs and Engagement strategic efforts and goals, such as data collection for reports or initiatives.
• Assist with updating and/or initiating policies, procedures, guidance documents, and best practices.
• Capacity building knowledge.
• Develop and execute initiatives and/or program engagements that meet the changing needs of diverse vendors and other stakeholders.
• Prepare reports, presentations, recommendations, and summaries for leadership that show efforts and results.
• Coordinate and attend meetings, training sessions, and workshops as needed.
• Lead initiatives to assist SDO systems registrations and active users.
• Assist with the development of goods and services, construction, or other program resources and collateral as needed for initiatives (such as PowerPoint presentations, FAQs and job aids).
• Other duties as assigned, team member receives from the Director of Programs and Engagement and, as needed, the SDO’s Executive Director.
• Provides clear, professional, and timely information to SDO constituents.

Minimum Qualifications Preferred at Hire

• Ability to strategize, plan, and execute outreach and engagement initiatives for targeted audiences and/or program goals.
• High level of comfort with existing and ability to learn new software and IT systems to facilitate project and program implementation, reporting and engagement.
• Ability to manage and sustain multiple and complex relationships and ensure that lines of communication are open.
• Ability to work under time pressures to meet changing demands.
• Some experience planning and coordinating events.
• Strong analytical, written, and verbal communication skills.
• Being extremely organized and highly motivated.
• Ability to work with people from diverse backgrounds.
• Competency with common software applications, such as Microsoft Office.
• Ability to work independently and to follow oral and written instructions.
• Discretion when dealing with confidential or sensitive matters.
• Ability to coordinate the efforts of team members in accomplishing tasks and goals.
• Strong verbal and written communication to effectively lead and collaborate with diverse groups.
• The capacity to prioritize tasks and meet tight deadlines.
• The flexibility to pivot strategies and troubleshoot when plans change.
• Ability to work effectively in a telework/hybrid environment.

Core Competencies

• Strategic Planning
• Program Coordination
• Diverse Businesses Engagement
• Project Management
• Public Relations and Outreach
• Relationship…