Clinical Nurse Manager - Ambulatory Cardiology

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Reporting directly to the Nursing Director for Ambulatory Cardiology, the Clinical Manager – RN is responsible for providing clinical leadership and administrative oversight in an outpatient area. Works as a partner to lead professional nursing practice at the medical center. Leads efforts to improve performance and ensure fiscal responsibility. Maintains current professional knowledge and competencies.

• May have direct patient care responsibility as determined by the program.
• Provides oversight of all nursing functions within the Division/Department. Participates in planning and implementation of division goals, objectives, programs, personnel, resources and equipment. Identifies and implements operational and quality program improvements. Continually updates clinical knowledge and skills through consultation, formal and informal education, and review of literature for self and support team.
• Responsible for recruitment, hiring, training and retention of nursing staff; coordinates work and vacation schedules; processes payroll; performs annual performance reviews; conducts regular staff meetings; works with administration to ensure the smooth running of the unit. Provides cross‑coverage within the department as needed.
• Responsible for budgeting, salary and wage expenditures, volume/revenue production, space, equipment planning and supply chain within the scope of service.
• Oversees the development, implementation and coordination of clinical pathways, guidelines and protocols in collaboration with the physicians and clinical leaders in the department.
• Works with team members to oversee the entire patient clinical experience to assure coordination, consolidation and execution of patient care plans through all phases of the specialty service.
• Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports:
  More than 7 Indirect Reports.

• Bachelor’s degree in Nursing required. Master’s degree preferred.
• License Registered Nurse required, and American Heart Association – Basic Life Support Certificate required.
• 3‑5 years related work experience required and 0‑1 years supervisory/management experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web‑based applications. May produce complex documents, perform analysis and maintain databases.

• Decision Making:
  Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving:
  Ability to address problems that are highly varied, complex and often non‑recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Independence of Action:
  Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.
• Written Communications:
  Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
• Oral Communications:
  Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
• Knowledge:
  Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
• Team Work:
  Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service:
  Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned…