Nursing Manager Endoscopy - MGH

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Endoscopy Clinical Nurse Manager Full-time 40-hour position Monday through Friday.

The ideal candidate will have a minimum of 5 years of Endoscopy RN experience and/or Nursing leadership experience.

Massachusetts General Hospital – Gastrointestinal Endoscopy Department The Clinical Nurse Manager (CNM) is responsible for the clinical, operational, financial, and administrative leadership of the Massachusetts General Hospital Gastrointestinal Endoscopy Department, including Blake 4 Endoscopy, Pediatric Endoscopy, and the Charles River Plaza (CRP) Endoscopy Center.

The CNM promotes the highest standards of patient- and family-centered care while fostering a culture of safety, quality, collaboration, innovation, and professional excellence.

Working in partnership with the Nurse Director, Nurse Practice Specialist, physicians, Advanced Practice Providers, and interdisciplinary teams, the CNM ensures exceptional clinical outcomes, operational efficiency, staff engagement, regulatory compliance, and alignment with the mission, vision, and values of Massachusetts General Hospital and Mass General Brigham.

• Provides visible, effective leadership for the Gastrointestinal Endoscopy Department, fostering a culture of excellence, accountability, collaboration, and patient- and family-centered care.
• Partners with the Nurse Director, Nurse Practice Specialist, physicians, and interdisciplinary leaders to achieve departmental, organizational, and strategic goals.
• Promotes a professional practice environment grounded in Magnet nursing principles, High Reliability Organization (HRO) practices, evidence-based care, and continuous quality improvement.
• Leads change initiatives, operational improvements, and practice innovations that enhance patient outcomes, operational performance, and staff engagement.
• Creates and sustains a culture of psychological safety, inclusiveness, transparency, and mutual respect throughout the department.
• Represents the department on organizational committees, councils, and interdisciplinary initiatives.

• Provides direct supervision, coaching, mentoring, and performance management for Registered Nurses, Certified Surgical Technologists, Patient Care Associates, Operating Room Assistants, and support staff.
• Oversees recruitment, interviewing, hiring, onboarding, orientation, retention, and succession planning activities.
• Conducts annual performance evaluations, competency assessments, and ongoing performance coaching.
• Addresses employee relations and performance concerns in collaboration with Human Resources and Nursing Leadership.
• Promotes staff engagement, recognition, shared governance, and professional accountability.
• Identifies and develops future leaders through mentorship and professional development opportunities.

• Collaborates closely with the Nurse Director and Nurse Practice Specialist to advance professional nursing practice, staff competency, quality initiatives, and strategic priorities.
• Partners with physicians, Advanced Practice Providers, anesthesia professionals, and interdisciplinary teams to ensure safe, coordinated, and efficient patient care.
• Establishes strong working relationships with Pharmacy, Sterile Processing, Infection Prevention, Quality, Supply Chain, Radiology, Environmental Services, and other operational partners.
• Facilitates interdisciplinary problem-solving and promotes teamwork across all clinical and operational areas.

• Oversees daily operations of the Endoscopy Department, ensuring efficient patient flow, procedural throughput, and optimal resource…