Senior Nurse Manager, Intensive Care Unit; ICU

The ICU Senior Nurse Manager provides strategic and operational leadership for a 38-bed, two-unit multidisciplinary ICU, ensuring safe, high-quality, patient-centered care and achievement of departmental goals. The role has broad accountability for clinical operations, workforce leadership, quality and regulatory performance, staffing, and resource management, while fostering interdisciplinary collaboration and continuous improvement

Reporting to the Associate Chief Nursing Officer (ACNO), the Senior Nurse Manager independently oversees day-to-day operations and nursing personnel, with 24-hour accountability for the units. The role significantly influences patient outcomes, employee engagement, operational effectiveness, and alignment with organizational priorities.

• Operational Leadership and Clinical Oversight:
  Oversees daily unit operations ensuring safe, efficient, and high-quality patient care. Coordinates clinical activities and patient flow in collaboration with the charge nurse to meet patient care needs safely and effectively. Identifies operational, staffing, and patient care concerns proactively and collaborates with leadership and interdisciplinary teams to implement timely solutions. Maintains standards of clinical practice consistent with Nursing Division expectations, regulatory requirements, and evidence-based practice.
  
  Oversees care delivery processes to optimize patient outcomes, patient flow, and departmental effectiveness. Serves as a senior clinical resource for complex patient care situations, triage concerns, discharges, etc.
• Workforce Management and Development:
  Maintains knowledge of labor agreements, personnel policies, and regulatory requirements; partners with Human Resources and Labor Relations teams to address employee issues appropriately. Leads, coaches, and develops staff to foster engagement, accountability, and professional growth. Manages recruitment, onboarding, performance management, and retention initiatives. Partners with nursing education resources to support orientation, competency validation, and ongoing staff development.
• Quality, Safety, and Performance Improvement:
  Leads quality, patient safety, and regulatory readiness initiatives within the department (e.g., Joint Commission, OSHA, DPH). Monitors quality, risk, patient experience, and operational metrics to identify improvement opportunities and implement corrective actions. Participates in unit-based CQI activities and committees and assists staff in identifying and monitoring the quality indicators that are most pertinent to patient care goals.
• Strategic Staffing and Resource Management:
  Develops staffing plans aligned with patient acuity, volume trends, and operational needs. Monitors productivity and resource utilization to support efficient operations and fiscal responsibility. Partners with ACNO on budget planning and identifies current and future equipment and capital needs.
• Interdisciplinary and Organizational
  
  Collaboration:
  
  Partners with physicians, nurse leaders, care management, and interdisciplinary teams to improve care coordination and patient throughput. Represents the Department on committees, task forces, and organizational initiatives. Supports the Medical Center's mission, values, and Nursing Division goals through active leadership participation.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

• Bachelor’s degree in nursing, 6+ years of relevant clinical RN experience and 3+ years of…