Design Operations Coordinator

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City Crew Member Fine Gardener Fine Gardener/Horticulturist Horticulturalist/Enhancement Supervisor Landscape:
Fine Gardener & Installer Landscape Gardener Maintenance Crew Leader

Salary Range Based on experience

Job Type Full Time

Work Location Various job sites Boston MA, US

Qualifications & Experience

• 3+ years of professional gardening and/or landscape installation experience
• Prior experience leading or supervising others in a hands‑on, field‑based environment
• Strong working knowledge of plant material, planting techniques, and proper installation practices
• Ability to confidently execute plans while making thoughtful, informed adjustments in the field when needed
• Ability to perform well under pressure and within time constraints
• Ability to work overtime during busy seasons
• Excellent communication skills, particularly when working with residential clients
• Highly reliable and dependable; punctuality and follow‑through are essential
• Valid driver’s license and comfortable with city driving
• Additional certifications or licenses (e.g., pesticide applicator) preferred but not required

• Takes pride in producing high‑quality, finished work
• Is calm, respectful, and professional with homeowners, property staff, and co‑workers
• Leads by example and earns the trust of their crew
• Is organized, steady, and solutions‑oriented
• Enjoys working outdoors year‑round and understands the seasonal rhythm of garden work

We are Boston’s most elite boutique landscaping firm specializing in refined plantings, exceptional installations, and long‑term client relationships. Our work centers on private residences and premium outdoor spaces, where we create award‑winning seasonal container combinations and displays for window boxes, roof decks, courtyards in and around Back Bay by following our distinctive aesthetic. Within our boutique company, there is a unique opportunity for growth and to make your mark.

We are seeking an experienced person to oversee garden installations and ongoing care while serving as a trusted on‑site presence for homeowners. This is a hands‑on leadership role for someone who takes pride in their work, communicates clearly, and sets a strong example in the field. For this role, attention to detail, discretion, and craftsmanship matter.

The Design Operations Coordinator is responsible for executing planting plans from start to finish—scheduling projects and team members, purchasing plant materials, ensuring thoughtful installation, and ensuring long‑term success—while leading and supporting a small crew. This role is central to delivering a polished, professional experience on every property and maintaining the standards our clients expect. While exciting and exhilarating, this job is fast‑paced and can be high pressure during peak seasons.

Applicants must be solution oriented, flexible and committed to client service.

• Plant procurement and scheduling for daily container installations, maintenance and irrigation services
• Lead and supervise small on‑site gardening crews, setting expectations for quality, efficiency, and professionalism
• Ensure planting plans are installed accurately and with attention to detail, plant health, and design intent
• Serve as a professional, courteous point of contact for clients during on‑site work—answering questions and providing updates as appropriate
• Identify, troubleshoot, and proactively address issues in the field, escalating to management when necessary
• Maintain high standards for job site organization, safety, cleanliness, and presentation
• Support seasonal garden maintenance and planting work throughout the year, with heavier workloads during late spring/summer and fall/early winter
• Please note:
  
  This position requires extensive physical work, such as crouching, kneeling, moving, walking, carrying plant material and heavy items, in addition to accurate and clear record‑keeping. Candidates must be able to lift 50 pounds and work outdoors in all weather conditions

• Hourly, ranging from $30.00 - $42.00 per hour depending on experience
• Eligible for performance bonuses
• 401(k)
• Health insurance
• Paid time off
• Opportunity for growth within a well‑established, design‑driven company

To learn more about us and see the types of projects you would be working on, visit

Residential landscape design/build company for Boston and Metro West.