Patient Educator Senior Manager; WEST

Patient Educator Senior Manager – WEST

Vertex Pharmaceuticals seeks a Patient Educator Senior Manager – WEST to support patients and caregivers dealing with sickle cell disease (SCD) and beta thalassemia (BT). This field‑based role requires residency in the Western U.S. and reports to the Director, Patient Educators. The candidate will provide education, tools, resources, and support to patients, caregivers, advocacy groups, and health‑care providers, and contribute to local market strategy and patient‑centric programming.

• Execute commercial brand strategy and tactical plan within a local market in coordination with Marketing and Advocacy teams.
• Participate in territory/division/regional planning and provide input into local market decisions and resource needs.
• Provide group & 1:1 education to patients, caregivers, and advocacy organizations on SCD/TDT and Vertex’s gene therapy at live programs, conferences, walks using approved materials.
• Conduct community and patient educational needs assessments and provide feedback/insights on existing patient education and resources.
• Provide insights that inform marketing team strategies and development of patient marketing materials.
• Maintain deep understanding of SCD and TDT disease states, patient experience, barriers, and care pathways.
• Document interactions appropriately and compliantly and model Vertex values.

• Bachelor’s degree required; advanced degree preferred.
• 6+ years of relevant experience in clinical care, healthcare or patient education, social services, and/or the biotechnology/pharmaceutical industry.
• 2+ years of field‑based biopharmaceutical experience preferred.
• Experience with or knowledge of rare diseases, including sickle cell disease and/or thalassemia.
• Ability to build deeply trusted relationships with patients and caregivers, providing education that is empathetic, accessible, and meaningful.
• Strong communication skills, including compelling presentation delivery and clear, effective written communication.
• Ability to work independently while partnering seamlessly across cross‑functional teams and with external stakeholders.
• Demonstrated track record of delivering results and advancing priorities in alignment with shared goals.
• Comfort operating in ambiguity, navigating complexity, and developing thoughtful, patient‑focused solutions.
• Strong organizational and project management capabilities, with the ability to prioritize and execute effectively in a dynamic environment.
• Demonstrated integrity, sound judgment, and a strong commitment to compliance and ethical standards.
• Ability to travel up to 70%, including some weekends, to support patient and community‑facing programs and events.
• Strong digital fluency and comfort using a broad range of technology platforms and tools.

$136,000 – $204,000. The role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay.

Vertex offers inclusive, market‑leading benefits that include medical, dental, and vision coverage; generous paid time off (including a week‑long company shutdown in the Summer and the Winter); educational assistance programs including student loan repayment; a generous commuting subsidy; matching charitable donations; 401(k); and more.

Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.