Quality Assurance Director

What Makes FLIK Click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Flik Hospitality Group

Salary: $108,000 per year – $110,000 per year

The Quality Assurance Manager is responsible for development and maintenance of all QA programs, meeting USDA, FDA and customer requirements and ensuring the quality and safety of supplied goods. Must have strong knowledge in Preventive Controls for Human Food. A strong background in manufacturing, quality assurance and strong understanding of FSMA is a must.

• Contributes to development and execution of product food safety and quality programs to support the organization’s goals of operational excellence, customer/client satisfaction, financial performance, market leadership, and preferred employer.
• Responsible for developing and ongoing maintenance of the Food Safety Plan. Must be able to identify deficiencies and implement new strategies.
• Ensures all HACCP, GMPs, sanitation preventive controls, supply chain preventive controls and all other prerequisite food safety standards are met according to USDA, FDA, FSIS, FSMA and corporate requirements.
• Must have extensive knowledge of the facilities process flow and engage personnel in all areas of food safety and quality within the flow.
• Manages Allergen Preventive Controls Program ensuring accurate allergen labeling on finished food products and prevention of allergen cross contact.
• Manages the written recall program.
• Ensures complete traceability of incoming raw materials and finished product while managing lot code tracking.
• Ensures labeling programs are accurate in accordance with allergens, ingredients and nutritional information.
• Oversees all food safety audits conducted by government and third‑party agencies.
• Responds to customer safety and quality concerns as needed.

• At least 6 years of directly related experience required in Quality Assurance and Food Safety manufacturing role.
• Experience in prepared foods manufacturing a plus.
• HACCP program development and FSMA is a must.
• HACCP certification, Preventive Controls for Human Food (PCQI) and GFSI auditor certification a must.
• Strong understanding of required third‑party audit and GFSI audit scheme programs and standards.
• Working knowledge of food processing and distribution regulations, i.e., FDA and USDA/FSIS, and industry practice.
• Experience developing and motivating personnel.
• Track record of food safety/QA success in any of the following focus areas a plus: meat, poultry, seafood, processed foods, distribution, proprietary/private‑label product development and/or monitoring.
• B.S. degree in food technology, food science, or related curriculum and/or experience required.
• Ability to function effectively within a fast‑paced, diverse and evolving corporate culture is necessary.
• Proficient in Microsoft Office applications and ability to learn various software and web‑enabled programs.
• Must be a strong, persuasive communicator and coach, with the ability to relate to other professionals, peers, and field operators, both technical and non‑technical.
• Strong data management, reporting, and technical writing skills.

• Medical
• Dental
• Vision
• Life Insurance / AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal…