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QA Operations Lead – Call Center & Insurance

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mapfre
Full Time position
Listed on 2026-06-04
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
A leading insurance provider is seeking a Supervisor for Quality Assurance in Boston or Webster, MA. The role focuses on leading a team responsible for quality assurance in the Contact Center and Insurance Operations, ensuring compliance to standards and improving processes. Candidates should have extensive experience in Contact Center operations, quality assurance, and proven leadership abilities. This position offers a competitive salary range of $80,000 - $110,000, with a hybrid working model.
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