Program Manager

Job Overview Program Manager, Ingredient Supplier Quality (Coffee)

What you will do:

• Own the supplier quality program for ingredient suppliers, including supplier onboarding, qualification, verification, compliance monitoring, and ongoing approval management.
• Lead the onboarding and qualification of new suppliers and changes to existing suppliers in partnership with Quality, Food Safety, R&D, and Procurement.
• Design and execute supplier verification programs, including audits, documentation review, risk assessments, and performance checks.
• Monitor supplier compliance with quality, food safety, and regulatory requirements, and address gaps through corrective actions and follow‑up.
• Maintain and govern supplier approval status, ensuring suppliers meet requirements to be added to and remain on the Approved Supplier List.
• Manage supplier performance by analyzing trends, driving continuous improvement, and partnering with Procurement to review scorecards and supplier outcomes.
• Investigate supplier nonconformances, lead root‑cause analysis, verify corrective actions, and ensure sustainable resolution.
• Serve as the business's raw material expert, translating food safety and quality policies, regulations, and agency guidelines into clear supplier requirements and internal guidance.
• Monitor emerging food safety risks that could affect raw materials or finished products and incorporate findings into supplier risk assessments and quality programs.
• Support manufacturing operations by providing supplier quality and quality assurance expertise across the Enterprise.

• Salary Range: $97,000 - $125,000
• Actual placement within the compensation range may vary depending on experience, skills, and other factors
• Benefits, subject to election and eligibility:
  Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
• Annual bonus based on performance and eligibility
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Bachelor’s degree in Food Science, Food Technology, Engineering, or a related field.
• 6+ years of experience managing food safety and quality systems in the beverage or raw materials industry, such as powders, flavors, water, coffee, or dairy.
• Working knowledge of GFSI standards, FDA regulations, HACCP principles, and PCQI requirements.
• Experience with food manufacturing processes, including process controls, sanitation, environmental controls, and microbiology.
• Experience leading regulatory compliance, audit readiness, and corrective action follow‑through.
• Strong written and verbal communication skills and a ability to influence cross‑functional stakeholders and manage complex projects.
• Strong analytical skills with the ability to interpret data and communicate insights clearly.
• Ability to travel domestically and internationally.
• Lead auditor experience across recognized food safety or quality standards.
• Experience in large‑scale beverage or food processing environments.
• Experience building quality capability and strengthening quality culture across teams.
• Experience contributing to strategic planning and leading process improvement initiatives.
• Coffee or ingredient supplier quality experience.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.