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Senior Test Specialist – Banking CC; Genesys​/Jira

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-07-11
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 80000 - 120000 USD Yearly USD 80000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Senior Test Specialist – Banking CC (Genesys/Jira)
An established industry player is seeking a highly experienced testing professional with over a decade of experience in a banking contact center environment. This role demands proficiency in Genesys contact center tools and a strong grasp of testing methodologies. The ideal candidate will have a detail-oriented approach, excellent analytical skills, and the ability to communicate effectively across teams. Join a dynamic environment where your contributions will directly impact the quality of service delivered to clients.

If you are passionate about testing and eager to drive improvements in a collaborative setting, this opportunity is perfect for you.
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Position Requirements
10+ Years work experience
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