Associate Director, GMP Operational Quality

Job Description General Summary

The Associate Director, GMP Operational Quality is responsible for oversight of team activities, development of personnel and ensuring quality of deliverables within department purview. The incumbent has comprehensive knowledge of principles and application of quality assurance and compliance. The incumbent is responsible for development of group goals and projects ensuring alignment with corporate goals and compliance with all regulatory requirements, refining goals and projects when necessary.

The incumbent not only coordinates group responsibilities to ensure timely delivery to support business, but mentors team members to provide individual development in addition to efficient and valuable service to project teams.

This On‑Site role is located at Vertex's Leiden Center Building (LC1), 316‑318 Northern Ave, Boston, MA‑02210. 1st Shift B1:
Wed to Sat 7:00am to 5:30pm

• Leads a team in the Quality Operations organization responsible for internal commercial operations in support of GMP manufacturing and testing activities, including disposition of intermediates, working cell banks and clinical and commercial drug products internally at Vertex manufacturing facilities.
• Manages QA On The Floor and QA Walkthrough programs supporting Vertex GMP Facilities.
• Serves as the Quality Lead for assigned clinical programs providing GCP compliance interpretation, consultation, and other support services necessary to maintain and/or improve the quality of Vertex research to ensure the protection of subjects' safety, rights, and well‑being as well as the integrity and credibility of data generated.
• Maintains a contemporary knowledge of current industry trends, standards and methodologies as it relates to Good Clinical Practice (GCP).
• Liaise with Vertex clinical functions and external parties including CROs, Vendors and investigator sites to promote high levels of quality and consistency across and within programs.
• Provides QA review of protocols and participates on Operational Review Boards to identify operational risks and collaborates with study team in development of risk mitigation strategies.
• Develops risk‑based audit plans for assigned programs, ensures audits are conducted in accordance with the plan, reviews audit reports, evaluates responses and CAPA plans in accordance with company standards and policies.
• Manages and/or leads domestic and international audits for Clinical Investigators, to ensure compliance to ICH GCP, applicable regulations, and company standards.
• For assigned programs/ studies, leads quality issue investigations, root cause analysis and CAPA development and assist study teams in implementing corrective and preventive actions in support of sustainable compliance.
• Contributes to the development and implementation of continuous quality improvement initiatives.
• Engages with study teams and functions for proactive inspection readiness across assigned programs.
• Provides inspection support as necessary for Regulatory Agency inspections held at Vertex facilities or Clinical Investigator sites.
• May serve as GCP Quality Management System representative
• Participates in collaborative review of impacted SOP/WI
• Reviews and analyzes key Performance Indicator data and trends
• Analyzes risk and proposes remedial, corrective and /or preventive actions
• May participate in process improvement initiatives
• Develop and maintain QA to QA relationships with GCP Vendors to conform to quality agreements, and participate in applicable Vendor Joint Operating Committees, as needed.
• Assist management team in budgeting and scheduling
• Responsible for the following activities related to people management responsibilities:
• Talent Acquisition/ Recruiting/Interviewing/ Selection/Onboarding
• Performance Management (goals, monitoring, reviews);
• Monitoring /Supporting Employee Engagement and Retention;
• Succession Planning;
• Accomplishing staff results by communicating job expectations, planning, coaching, training and developing personal growth opportunities through IDPs.
• Accountable to provide oversight of day to day team operations
• Assists with workforce planning/resource modeling and…