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Director Quality Engineering

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Manulife
Full Time position
Listed on 2026-09-16
Job specializations:
  • Quality Assurance - QA/QC
    AI Business & Operations, AI QA / Validation Engineer
Salary/Wage Range or Industry Benchmark: 127330 - 236470 USD Yearly USD 127330.00 236470.00 YEAR
Job Description & How to Apply Below

The Director Quality Engineering advances enterprise quality engineering maturity by setting standards, leading a Quality Engineering Center of Excellence, embedding quality earlier in the software development life cycle (SDLC), and accelerating the responsible adoption of AI-enabled engineering practices. This leader will guide workforce transformation toward automation engineering, AI-enabled quality practices, and shared engineering ownership of quality outcomes.

Position Responsibilities
  • Define the vision, strategy, standards, and operating model for consistent Quality Engineering (QE) practices across teams.
  • Establish and lead the Quality Engineering Center of Excellence, including governance forums, standards management, communities of practice, reusable assets, and capability development programs.
  • Define QE maturity models, target-state capabilities, benchmarks, and multi-year transformation roadmaps across engineering teams.
  • Modernize testing practices to improve quality outcomes, reduce manual effort, and accelerate delivery.
  • Develop and execute a workforce transformation strategy that evolves traditional testing roles toward automation engineering, AI-enabled quality practices, and shared engineering ownership of quality.
  • Expand AI-assisted engineering capabilities across test generation and maintenance, defect analysis, code-quality validation, release-risk assessment, and autonomous testing.
  • Define quality frameworks for AI-enabled business applications, including model and prompt testing, bias validation, explainability, and ongoing production monitoring.
  • Evaluate industry trends, emerging technologies, and AI-enabled testing capabilities to improve speed, coverage, reliability, scalability, and productivity.
  • Define enterprise QE tooling standards, rationalization strategies, and adoption roadmaps to reduce fragmentation, increase reusability, and maximize the value of QE investments.
  • Scale QE innovations such as generative AI-assisted testing, self-healing automation, intelligent regression, defect triage, synthetic data, and predictive quality analytics.
  • Influence leaders, delivery partners, vendors, and cross-functional stakeholders to adopt QE standards, prioritize quality improvements, and align on implementation approaches.
  • Provide strategic guidance and technical oversight to platform engineering teams, supporting scalable QE practices, modern testing architectures, and enterprise-aligned standards.
  • Build alignment through forums, communities of practice, knowledge-sharing activities, and reusable assets that support consistent adoption of modern testing capabilities.
  • Define test strategies, automation roadmaps, and quality measurement practices that improve coverage, reduce regression cycle time, and strengthen release confidence.
  • Establish enterprise QE dashboards and scorecards that measure maturity, automation adoption, release readiness, defect trends, testing efficiency, and value realization, while maintaining clear accountability with platform engineering leaders.
  • Embed QE practices earlier in the SDLC, including discovery, intake, solution shaping, and delivery planning.
  • Champion QE integration into TDD targets, ensuring goals are practical, measurable, and focused on outcomes.
  • Use relevant measures such as change failure rate, escaped production defects, release confidence, test automation reusability, AI testing adoption, QE maturity, test execution efficiency, and automation return on investment.
  • Promote a culture of engineering excellence, continuous learning, knowledge sharing, and accountability for quality outcomes.
AI, Automation & Intelligent Decisioning
  • Define the AI-led testing strategy, adoption roadmap, maturity model, and governance required to move QE from experimentation to scalable adoption.
  • Establish governance, controls, and monitoring for AI capabilities in alignment with regulatory requirements, model risk management standards, privacy obligations, and responsible AI principles.
  • Set standards, guardrails, quality gates, reusable assets, and adoption measures for AI-assisted testing.
  • Scale successful AI-enabled QE use cases to improve coverage, reliability, cycle time, release confidence, and cost efficiency.
  • Maintain awareness of emerging AI technologies, industry trends, and vendor capabilities, translating relevant opportunities into practical business value.
Required Qualifications
  • 7+ years of experience in software development, with a focus on Quality Engineering, transformation, test…
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