Director, Enterprise Quality & Configuration Management

Company Overview

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

Why Join QinetiQ US?

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose.

We are committed to supporting your success in both your professional and personal lives.

The Director of Enterprise Quality & Configuration Management will lead the quality and configuration management functions across all QinetiQ U.S. entities, spanning both hardware production and services businesses. Reporting to the Vice President of Contracts, Supply Chain and Quality, this strategic leadership role ensures compliance with product quality, certification, contractual requirements, and configuration management across all programs. The near-term priority is two major defense hardware programs at our Franklin, MA site, serving the U.S. Army directly and the U.S. Navy through a prime contractor partner, as they advance from first article and production readiness into sustained rate delivery.

The role requires exceptional collaboration across internal teams, suppliers, and customers, working as a peer to Engineering, Operations, Supply Chain, and Program Management, and is accountable for developing the people, processes, and systems that raise quality maturity across the enterprise. It is a strong fit for a leader with both program and operational quality experience who can deliver on priority programs while building an enterprise function that scales.

• Enterprise leadership. Lead a team of approximately 25 quality engineering professionals and execute the enterprise-wide strategy for Quality & Configuration Management, ensuring alignment with organizational goals and driving measurable improvements in product quality, compliance, and delivery performance.
• Production quality. Own product quality on production programs through first article inspection, production readiness reviews, first article and acceptance testing, and rate delivery, including readiness for Government acceptance. Drive process control, first-pass yield, and rolled throughput yield in partnership with Operations.
• Nonconformance and corrective action. Lead material review, nonconformance, and root cause and corrective action to verified closure, with evidence that stands up to customer review. Prevent escapes and reduce the cost of poor quality.
• Customer quality interface. Serve as the primary quality interface with customers, Government quality representatives, and DCMA, leading engagement on audits, corrective action requests, and requests for deviation and waiver.
• Continuous improvement. Establish and drive continuous improvement initiatives, leveraging Lean, Six Sigma, or other methodologies to improve yield, escape rate, cycle time, and cost of poor quality, with performance reviewed at program and executive level.
• Enterprise QMS and certifications. Manage compliance across all U.S. entities, ensuring adherence to all contractual, regulatory, and quality standards, including certifications such as AS9100D, ISO 9001:2015, and CMMI-SVC ML3, and mature the enterprise quality management system across operating entities.
• Configuration management. Ensure robust configuration management practices across the product lifecycle, including…