Fed - Server

The Fed – Server is a member of the Food and Beverage team that assists in ensuring that guest service and food and beverage standards are met. Hospitable, welcoming and friendly guest service are essential requirements of the position.

About The Fed:
The Fed is one of Boston’s most stylish and storied cocktail and culinary experiences, housed in the former Federal Reserve Bank of Boston. The venue draws inspiration from the building’s inception with dark wood interiors, hand‑tufted rugs, shelves lined with Boston banking and cocktail history, and over 90 curated pieces of local art. The menu offers elevated seasonal fare and a variety of shareable plates from locally sourced ingredients, enjoyed indoors or on the seasonal Rose Garden Terrace.

• Greet guests and take beverage/food orders.
• Set up lounge/restaurant for evening cocktail and dinner service.
• Serve beverages/food per established standard procedures.
• Upsell additional items to all guests.
• Respond to guest requests; report guest experience to manager.
• Provide maximum levels of guest service while maintaining Langham Hotel standards.

• Assist bartender/busser/barback as needed.
• Maintain cleanliness of work area.
• Complete assigned opening and closing side work.
• Additional duties not mentioned above may also be requested by a supervisor.
• Must be fully flexible to work a variable schedule of hours and days.

• 2+ years of serving experience in a high‑end/fine dining restaurant establishment.
• Must have knowledge of beer, wine, spirits, craft cocktails, and food.
• Use oral communication to perform the job; speaking with guests.
• Make minor decisions requiring limited judgment, i.e., task sequencing.
• Make general decisions in the absence of specific directions, i.e., not to serve intoxicated guests, prioritizing workload.
• Must have related previous experience in a similar environment.
• React professionally and remain in control when working with high volume under pressure.
• Attend departmental meetings and provided trainings.
• Ability to work as a team player.
• Maintain a positive attitude and set an example among colleagues.
• Must become TIPS certified if not already.

• Stand for the length of shift; reach; grasp; lift/carry up to 30 pounds; walk; squat/bend; push.

Employment Type

(s):
Full‑time

Base Pay: $18.50 (plus gratuity)/hour

Location:

Boston, The Fed at The Langham

Email:
Tlbos.