Experienced Barista​/Cashier - Godfrey Hotel - George Howell Coffee - Washington

Experienced Barista / Cashier
- Godfrey Hotel
- George Howell Coffee
- Washington Street

About the Organization George Howell Coffee is a specialty coffee roaster with several cafes in and around Greater Boston and a roastery in Acton, MA. We are growing rapidly and offer opportunity for individuals to join our team. At George Howell Coffee, we believe every cup tells a story. Our coffees are sourced from the highest quality farmers, roasted to highlight their inherent terroir, and brewed to precision.

We operate as a coffee roaster and have 5 cafes in the Greater Boston area. Founded in 2004, after selling his 24 original cafes 'The Coffee Connection' to Starbucks, George Howell has dedicated his life to specialty coffee. He is a 50-year veteran of the industry, and often referred to as the 'Godfather' of specialty coffee and the third wave movement.

Location Downtown Crossing

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Experienced Barista with the ability to serve coffee and espresso beverages in a consistent manner and according to recipes. Must have the ability to provide quality customer service and demonstrate a knowledge of coffee products, brew methods, equipment, and tea products. Responsible for serving all products with friendly, individualized attention toward each customer.

CORE TASKS

• Ensure customers are warmly received and welcomed and engaged in sincere and friendly conversation.
• Respond to questions/orders/concerns in a professional manner.
• Anticipates customer and store needs by constantly evaluating the environment and customers for clues.
• Facilitate easy dialogue regarding product offerings with customers.
• Actively participate in training sessions to advance your coffee education.
• Craft beverages that adhere to the company’s quality standards.
• Communicates effectively with customers and co-workers
• Responds proactively to prevent negative customer service situations.
• Accurately rings sales orders into POS system and counts back change to the customers in a courteous and friendly manner
• Restocks retail shelves when necessary
• Routinely cleans the bar area (do not forget the steam wand), retail shelving, floors, windows, grinders, vacuums, and takes out the trash.

REQUIREMENTS Knowledge

• Experience as a server

Skills

• Skilled at latte art or willing to learn

Abilities

• Contagious energy that sets a positive example for other employees.
• Maintains a calm demeanor during periods of high stress.
• Self-motivated, learns quickly, and multitasks efficiently.
• Maintains punctual and consistent attendance.

Physical Characteristics (Physical attributes required with or without a reasonable accommodation)

• Maintain stationary (e.g., standing) for extended periods of time frequently and be on your feet for up to 8 hours per shift
• Move around the café throughout the day assisting staff and customers, as well as performing shift responsibilities constantly
• Move and lift supplies, equipment, boxes, and other items up to 50 pounds from the floor to shelves, under the counter, and up a set of stairs frequently
• Shift position in multiple directions to work all stations in the kitchen and behind the counter in the front of the house
• Reach items under counter and overhead on shelves frequently
• Tolerate exposure to cleaning solutions frequently

Tools Used (Equipment required for the position)

• Coffee Brewer
• Espresso Machine
• Cash Register

Environmental Factors (Working conditions (inside or outside))

• Indoor fast-paced café setting

Credentials/Experience (Minimum level of education, experience, and certifications)

• Experience as a barista for 1+ years
• Ability to serve coffee and espresso beverages in a consistent manner according to recipes

Other Requirements (Items that do not fit other categories such as travel, weekends, nights, etc.)

• Weekends required

Position Requirements Must have coffee barista experience

Full-Time/Part-Time Full-Time and/or Part-Time

Position Barista

Number of Openings 1

Number Filled 0

Exempt/Non-Exempt Non-Exempt

Hiring Manager(s) Pamela Brown

Open Date 9/22/2026

This position is currently accepting applications.