Sales, Retail Sales

Base Pay Range

$15.00/yr - $25.00/yr

Sales – Todd Snyder

The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service, and ensuring the store is neat, clean and well‑presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

• Consistently demonstrate the AEO Customer First selling standards to deliver a positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty through knowledge of all AEO loyalty programs and consistently informing customers of each program.
• Leverage company tools and technology to confidently provide the customer with product knowledge, enhancing engagement and maximizing sales.
• Provide support to fellow employees through sharing of knowledge, helping to complete tasks, and assisting in customer interactions.
• Outfit the customer by suggesting key looks that incorporate latest trends and current promotions based on the customer’s individual style.
• Promote awareness and growth of the AEO and Aerie brands by introducing customers to additional brand channels.
• Perform register sales transactions quickly and accurately according to established cash control procedures and customer service guidelines.
• Ensure return merchandise is restocked to the correct product location on the sales floor and that all damaged or defective merchandise is properly labeled and placed in the appropriate area at the end of each shift.
• Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to keep the store environment safe and presentable.
• Execute efficient handling of all merchandise from shipment processing, floorsets, markdown optimization, and replenishment systems while maintaining backroom SOP.
• Proactively resolve customer concerns consistently with company policy, with customer satisfaction in mind; partner with store leadership on elevated issues.
• Understand and adhere to all company policy and procedures.

• Previous retail experience preferred.
• Strong verbal and written communication skills with customers, sales leadership team, and associates.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods of time with short rest breaks; reach, bend, stoop, etc. to handle products.
• Available to work a flexible schedule to include evenings, weekends and holidays.
• Ability to handle multiple tasks in a fast‑paced and deadline‑oriented environment.
• Ability to perform all essential job functions.
• Proficient with technology.

Todd Snyder – We’re an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans present themselves in stylish and unexpected ways. We are a talented, passionate, creative team designing and marketing the building blocks of a modern gentleman’s wardrobe, blending heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things – such as the importance of dressing well and cultivating a unique personal style – will never go out of fashion.

The company ships worldwide through its website and operates 14 stores (and counting) in the United States, hailed as innovative retail hubs by The New York Times, New York Magazine, GQ, and others.

Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of race, color, religion, creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim…