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Customer Success Mgr./ CSM Customer Service Rep

Luxury Retail Store Leader & Customer Experience Champion

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: The Saatva Company
Full Time position
Listed on 2026-02-28
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 85000 USD Yearly USD 85000.00 YEAR
Job Description & How to Apply Below
A leading mattress retailer is seeking a team leader to oversee sales and customer satisfaction representatives. The role involves creating a positive work environment, ensuring high customer satisfaction, and achieving sales goals. Ideal candidates will have at least two years of customer service experience, excellent communication skills, and a passion for customer excellence. The position offers competitive compensation up to $85,000 annually, along with comprehensive benefits including health insurance and a 401k program.
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