Sales Associate, Part Time - Shops at Prudential Center, Boston, MA
Listed on 2026-03-01
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Retail
Retail Sales, Customer Service Rep
Sales Associate, Part Time - The Shops at Prudential Center, Boston, MA
Job Category: Retail/Outlet - Non-Management
Requisition Number: SALES
01255
800 Boylston St, Suite #115, Shops at Prudential Center, Boston, MA 02199, USA
Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager)
OverviewResponsible for assisting the management team to drive sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.
Functions & Responsibilities- Responsible for meeting their goals/measures
- Develops and maintains relationships with top customers
- Supports in-store event sourcing and execution
- Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
- Leads the store in email capture and educating new associates on best practices
- Ensures the customer wish list is always current with customers being notified when product arrives
- Assists with training new associates
- Fosters a welcoming, fun, encouraging and energetic crew and customer environment
- Recruits and refers top talent for the store’s teams
- Supports store and team‑building activities with the management team
- Maintains loss prevention awareness at all times
- Helps maintain a clean and tidy store environment
- Maintains merchandising according to company standards, current compass (floorset), and brand initiatives
- Contributes to weekly product feedback
- Strong interpersonal communication and customer service skills
- Team focused, confident, and professional
- Creative, adaptable, entrepreneurial and driven by integrity
- Effectively sell techniques to achieve sale and repeat business
- Flexible schedule including holidays, overnights, weekends
- A passion for making people happy
- Help recruit, train, motivate, and inspire as part of day‑to‑day responsibilities
- Accuracy and attention to detail
- Effectively receive and communicate feedback
- Positive outlook
- Knowledge of product to offer style advice and help customers
- Outgoing, friendly & personable with a positive attitude
- Customer Service‑oriented experience preferred but not necessary
- Passion for the vineyard vines brand
- Stand and/or move around for extended periods of time
- Reach, carry, bend, and climb ladders occasionally
- Lift up to 40 pounds, unless an accommodation is requested
Salary Range: $15.58 - $17.93 per hour
PT benefits not offered
We have a fun‑spirited entrepreneurial culture filled with truly good people
We offer a generous employee discount so you can represent our lifestyle on‑and‑off the boat
Competitive pay
Rewards & Recognition program
Flexible shifts
Opportunity for promotions and advancements
Fun atmosphere with passionate coworkers
Equal Opportunity Employer
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