Custom Services & Custom Framing Sales Associate

Join to apply for the Design Center & Custom Framing Sales Associate role at Blick Art Materials
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By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Design Center Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities.

The Design Center Associate acts as a representative of our company to the public, handling all customer contact in a friendly, courteous, and professional manner. They are responsible for driving revenue by providing excellent customer service, knowledge of Fine Art Printing, Archival Framing, and an eye for design. The associate also assists in maintaining a neat, clean, organized workshop, design counter, and sales floor.

• Consistently demonstrate superior customer service through product knowledge, design skills and other talents that exceed customer expectations.
• Complete and utilize the Blick Design Center Certification program.
• Consistently sign up new preferred customers and be able to special order items for customers.
• Demonstrate a positive attitude, willingness to learn, problem‑solve, and make decisions regarding customer satisfaction.
• Ensure adherence to all company policies/procedures as well as loss prevention guidelines.
• Process customer transactions and layaways accurately and in a timely manner.
• Assist in merchandising of the store and Design Center; when not assisting customers, execute the production log, maintain the sales floor, restock inventory, and keep the floor neat and clean.
• Follow direction, prioritize, and meet deadlines while multitasking.

• Ability to work independently and in a team environment.
• Excellent communication skills.
• Availability to work flexible schedules, including day/evening shifts, weekends and holidays as required.
• Regular attendance in accordance with the retail attendance policy.

• Knowledge of custom framing design, ability to measure art and frame components professionally, and knowledge of appropriate archival materials and their usage.
• Experience with cutting glass, cutting mats, mounting, fitting, hangers, stretching canvas and fabric.
• Understanding of Photoshop to open customer files and complete printing orders per specifications.
• General computer skills:
  Word, Excel, Photoshop
  
  CS4, Lifesaver (or similar estimating program), The Wizard (or other automatic mat cutter), and hand‑cutting mats.

• Elevates Service Standards
• Builds High‑Performing Teams
• Leadership
• Champions Core Values
• People

This position has no supervisory responsibilities.

• Lift and carry 50 pounds using appropriate lifting techniques and safety rules.
• Prolonged walking, standing, and climbing ladders.

Minimal travel in the local area may be required.

High School Graduate or equivalent.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

$20.00 - $20.25 per hour + Sales Incentives.

• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States. At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.