Luxury Client Advisor & Styling Consultant

Summary

The Client Advisor contributes to store sales and key performance indicators by delivering a sophisticated, memorable experience to clients. This on-floor role focuses on selling, styling, and after-sale service while cultivating and maintaining a proactive client portfolio. The advisor supports the management team and colleagues and represents the Maison standards and values in every client interaction.

Responsibilities

• Provide outstanding client service and after‑sale support to visitors and clients
• Identify client needs, anticipate future requests, and build long‑term relationships
• Cultivate and maintain a robust client portfolio to grow business opportunities
• Drive individual sales and KPI performance with a business and entrepreneurial mindset
• Create personalized, timeless looks and provide styling advice
• Use available tools and applications to optimize sales and follow up on opportunities
• Collaborate proactively with front‑ and back‑of‑house teams to support store performance

Requirements

• Preferred experience in luxury fashion, accessory retail, customer service, or luxury hospitality
• Passion for fashion and styling with a client‑centric approach
• Business mindset, entrepreneurial spirit, and strong team orientation
• Comfortable using digital tools and quick to adapt to new technology
• Able to work in a fast‑paced environment, multitask, prioritize, and solve problems proactively
• Excellent written, oral, and listening skills in English and the local language; additional languages preferred