Operations Supervisor; Newbury

Boston, MA

Retail
• Full-time
• On-site

Are you the behind-the-scenes hero who keeps everything running smoothly? As the Retail Operations Manager at Buck Mason, you will oversee daily stockroom operations, lead the stock team, and manage inventory flow to ensure the sales floor is fully stocked and visually aligned with brand standards. You’ll coordinate product deliveries, maintain accurate inventory records, and partner closely with store leadership to support sales goals.

This role is perfect for someone who thrives on organization, efficiency, and ensuring every detail is in place to create a seamless customer experience.

• Receive and process incoming shipments, organize and store inventory, and conduct regular inventory counts to ensure products are always available for customers.
• Keep the sales floor stocked and notify management of low or overstock situations. Conduct regular inventory counts and audits to verify stock levels and report discrepancies.
• Assist with store opening and closing procedures, and support sales associates during busy periods. Partner with the sales team to meet stock demands and online order fulfillment.
• Step up as the primary point of contact for a growing team of Stock Coordinators.
• Partner with the Store Manager to align operational priorities with business goals.
• Collaborate with the Visual Manager to support floor sets, product placement, and timely replenishment.
• Support all New Store Openings (NSOs) in the market, including inventory preparation, stockroom setup, and operational training.

• 2+ years of retail inventory management experience.
• Comfortable navigating a computer and using POS software.
• Natural leadership ability to inspire a team.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• Extreme eye for detail and organization.
• Master multitasker, able to juggle multiple priorities with ease.
• Positive attitude and pleasant demeanor.
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.

$60,000 - $70,000 a year.

Here at Buck Mason, we’re all about transparency and fairness, especially when it comes to compensation. While the base salary range for this role is $60,000.00 - $70,000.00 your total compensation package may include other perks tailored to your performance and dedication to our craft.