Loss Prevention Investigator- Boston

Neiman Marcus Group is a relationship business that leads with love in everything we do for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.

As a Loss Prevention Investigator, you will work as a member of our Loss Prevention team to prevent losses from external and internal theft and fraud. You will work on‑site in your assigned store and report to the Assistant Loss Prevention Manager. The team Makes Life Extraordinary by supporting the store efforts to maximize store sales by protecting our people, products, and profits.

• Maintain the general safety of customers, employees, and the store
• Assess and assist in emergency situations
• Perform monitoring and surveillance activities to identify indicators for internal or external theft, and fraud
• Conduct external and internal investigations, documenting all loss prevention incidents properly
• Prepare and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
• Reduce and control loss of inventory through audits and training
• Support and participate in store operations programs

• Experience in Loss Prevention/Asset Protection
• A customer‑focused mindset
• Verbal and writing skills
• Basic proficiency with computer software
• Investigative and conflict management skills
• Respond to changes in direction or unexpected situations
• Able to work a flexible schedule based on store needs

Primary Location
:
United States of America;
Massachusetts;
Suffolk;
Boston;
Boston Store

Job
:
Loss Prevention

Overtime Status
:
Non‑exempt