Part Time Style Advisor

Reporting to:
Service & Selling Manager / Assistant Store Manager / Store Manager

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family‑run business headquartered between London, Los Angeles and New York.

We create year‑round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function and versatility.

Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are. As women’s lives evolve, so do we. Our international team is 85% female, making us proud to be a brand for women, by women.

The Style Advisor is a brand ambassador responsible for delivering exceptional customer experiences, building meaningful client relationships, and supporting the store’s commercial and operational objectives.

• Customer & Brand Experience – Act as a visible ambassador for Varley, creating trust, community and personalised service. Build strong relationships with new and existing customers to foster loyalty and repeat business. Deliver the Varley service ceremony consistently in all customer interactions, provide styling advice, create outfits and go the ‘extra mile’ to exceed customer expectations. Support the execution of retail events, VIP appointments and community initiatives.
  
  Contribute insights from customer interactions to improve service delivery and engagement. Support the delivery of exceptional service standards reflected in customer feedback systems such as Survicate.
• Commercial & Selling Lead – Drive sales, KPIs and customer engagement through effective selling and personalised customer interactions. Support store leadership by providing feedback on opportunities to improve sales and operational performance. Maintain up‑to‑date product knowledge, seasonal collections and awareness of market trends. Contribute to a culture of clienteling and repeat business.
• Operations & Store Standards – Follow all operational policies and procedures and report non‑compliance or risk to management. Maintain store presentation, organisation and back‑of‑house areas in line with Varley brand standards. Support smooth daily store operations in a fast‑paced environment. Collaborate with Senior Style Advisors and management to maintain operational excellence. Contribute to a positive, supportive and collaborative team environment by demonstrating professionalism, respect and a proactive attitude in daily interactions on the shop floor.

• Own delivery of exceptional, personalised customer experiences on the shop floor.
• Support commercial targets through effective selling, styling and customer engagement.
• Provide insights from customer interactions to support continuous improvement initiatives.
• Maintain alignment with Senior Style Advisors and store leadership on operational and sales priorities.

• Customer‑focused and passionate about delivering exceptional service and styling expertise.
• Strong team player with positivity, professionalism and enthusiasm.
• High attention to detail and professional presentation.
• Knowledgeable about current market trends and marketing.
• Agile, adaptable and able to work effectively in a fast‑paced retail environment.
• Proactive and enthusiastic about learning, development and continuous growth.
• Minimum 1 year of experience in a similar retail or service‑led role.
• Flexible to work shifts including weekends, evenings and public holidays.
• Comfortable using POS systems, CRM and digital tools for clienteling.

• Consistently exceptional customer experiences and meaningful relationships reflected in customer feedback systems.
• Contribution to store sales, KPIs and clienteling success.
• Smooth daily store operations aligned with Varley brand standards.
• Positive engagement with colleagues, collaborative working and knowledge sharing.

• Friends & Family discount 50%.
• Uniform discount 20%.

We think of ourselves as an international family‑run business that embodies our founders’ commitment to creating timeless collections for the modern woman. We promote diversity, inclusivity and teamwork. We pursue quality in everything we do and look after one another.

We embrace continuous improvement, data‑driven decision making and purposeful actions. We protect and enhance the long‑term value of our brand and support the growth of those around us.

Responsibility is at the core of everything we do. We prioritise ethical practices, sustainability, kindness, respect, empathy and understanding in all our interactions.