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Customer Service Associate, InMotion

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: WHSmith
Full Time position
Listed on 2026-06-24
Job specializations:
  • Retail
    Stocking, Retail Associate/ Customer Service, Retail Support, Retail Sales
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Customer Service Associate, InMotion - (BOS.
1)

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

Location: Boston Logan Airport

Schedule: Weekend availability required

Pay: $17.00

Benefits
  • Medical, Dental, and Vision Insurance
  • Employer-Paid Life Insurance
  • Disability Insurance
  • Paid Time Off
  • 401(k) with company match
  • Employee Discount
Job Responsibilities
  • Handles each customer in a courteous and gracious manner
  • Maximize sales by achieving add-on sales and recommendations
  • Knowledge of the store’s stock; stock varies by store location
  • Assists in the upkeep of the store by maintaining store displays and merchandising.
  • Assists with inventory and receiving of merchandise
  • Replenish backstock to maintain appropriate levels of merchandise on the floor
  • Markdown merchandise as needed.
  • CSA’s may be designated as a Keyholder—Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store
  • Other duties may be assigned
Job Requirements
  • 1 year + retail sales and/or cash handling experience
  • Excellent communication and people skills
  • Ability to multitask and problem solve
  • TAM Card may be required depending upon location
  • Additional Security clearance may be required depending upon location
  • Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
Additional Requirements
  • Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
  • Normal or corrected vision and hearing
  • Can distinguish varying or specific colors, patterns, or materials to assist customers
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
  • Typically, indoors
  • Typically, in a consistent temperature
  • Use of fine motor hand functions
  • Lift 0-60 lbs with or without reasonable accommodation
EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.

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Position Requirements
10+ Years work experience
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