Assistant Store Manager

Job Description

Now Hiring Assistant Managers for our locations in the Boston Area. This is a great opportunity to begin a new management career or advance your existing responsibilities. We are a family‑run company that believes in promoting from within and sharing our success with our team. We have recently been Zagat rated as one of the top 10 coffee shops in Boston and Foursquare lists us in the 15 best trendy places in Boston.

To build and retain a great team which embodies our culture by providing excellent customer service and the best standards of coffee and food at all times.

Required

Skills and Experience:

• At least 1 year of Shift Supervisor/Assistant Manager experience
• Delivering great customer service and excellent coffee - always and throughout the team.
• Serving 2 customers at a time and making sure that everyone in the queue is acknowledged and valued.
• Work with the Store Manager to achieve and exceed planned business and financial targets.
• Conducting regular team meetings to keep everyone informed of business goals and what's happening in the family.
• Managing a team to deliver excellent customer service and operational standards.
• Supporting your team to achieve their career ambitions.
• Motivating and inspiring your team and act as their role model.
• Bringing great people into your team and making them feel part of your store family.
• Working together with your Store Manager to constantly drive improvements in your store to deliver excellence.
• Deputizing in the absence of the Store Manager - such as days off and vacation coverage.

At Nero you will be part of a family, that's how we think of ourselves here. Our people are kind and share a passion for making the finest coffee and have fun doing it. Working for a company that has won accolades for its coffee and design, you will receive fantastic training both in and out of your store, learning to perfect your coffee making skills and to deliver a top‑rate experience to our customers.

We will also give you the opportunity to develop your career – fast! Over 80% of our current Store Managers started out as baristas, and we have ambitious growth plans.

All your information will be kept confidential according to EEO guidelines.