Product Operations Lead | Chestnut Hill

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including inventory management and back‑of‑house product operations. The role leads inventory shifts, maintains floor and BOH organization, supports performance evaluations, and acts as Supervisor on Duty during shift work. It also delivers a world‑class guest experience and participates in hiring, onboarding, and training activities.

• Collaborate with store leadership to translate product strategy into action.
• Plan, prioritize, and lead inventory processing and accuracy activities following standard operating procedures.
• Execute product actions such as pull backs, consolidations, and repricing.
• Engage team members in inventory management, creating a productive shift environment.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal availability.
• Analyze daily business data and metrics to inform decisions, including product focus and pricing recommendations.
• Participate in the store’s hiring process: recruitment, selection, hiring recommendations, onboarding, and training.
• Provide direct feedback and coaching to support team member performance and development.
• Foster a respectful and inclusive team environment through supportive relationships.
• When acting as Supervisor on Duty, lead from the floor to deliver technical product education and a world‑class guest experience.

• Legal authorization to work in the country where the store is located.
• Reliable transportation to travel to the assigned store.

• Work schedule varies based on store needs.
• Typical shifts: mornings, afternoons, evenings, weekends, and holidays.
• Peak periods may include early mornings, late nights, or overnight shifts.

• Minimum of 1 year of work experience.
• Experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology.
• Experience in leading, mentoring, delegating, or implementing processes.

• High school diploma, GED, or equivalent; higher education preferred.
• Retail, sales, distribution center, or warehouse operations experience.
• Food safety and/or liquor service certification for experiential stores with food/beverage service.

• Inclusion & Diversity: Creates and supports an inclusive environment that values differences.
• Integrity: Behaves honestly, fairly, and ethically.
• Adaptability/Agility: Navigates uncertainty, changes priorities quickly, and recovers from setbacks.
• Leadership: Inspires, empowers, and directs others.
• Collaboration and Teamwork: Works productively with others and seeks diverse perspectives.
• Decision Making/Problem Solving: Identifies opportunities, evaluates alternatives, and makes timely decisions.
• Planning and Organizing: Plans and organizes work efficiently to meet priorities.
• Interactive Communication: Communicates clearly and understands shared information.

• Moves throughout the store in front‑house bright lights and loud music or back‑house areas with limited natural light.
• Works both independently and as part of a team, often using computers or other technical devices.
• Occasionally moves boxes up to 30 lbs or uses ladders.
• For experiential stores with food/beverage service, may use industrial kitchen equipment and be exposed to heat for food preparation.

Base Pay Range: $24.00 – $27.61 per hour (subject to local minimum wage). Target Bonus: $2.00 per hour. Total Target Base Pay Range: $26.00 – $29.61 per hour.

Benefits include:

• Extended health, dental, and mental health plans.
• Paid time off.
• Retirement plan with employer match.
• Generous employee discount.
• Fitness and yoga classes.
• Parenthood top‑up.
• Extensive catalog of development courses.
• People networks, mentorship programs, and leadership series.

Only those applicants under consideration will be contacted. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth, or any other protected classification. Reasonable accommodation is available for qualified individuals with disabilities upon request.

This policy applies to all aspects of employment.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like an individualized support contact, email a with the position title, location, and nature of your request.