Counter Sales Associate

Job Details

Counter Sales Associate – Dorchester, MA

Hours:

Monday – Friday, 6:30 am – 4:00 pm. No weekend work.

Hourly Pay: $21 – $25 per hour.

Personal protective equipment (PPE) is supplied by Airgas.

• Ensure adherence to company safety policies and proper use of personal protective equipment.
• Provide excellent customer service to internal and external partners.
• Accurately complete all required paperwork, including coding, costing, and pricing.
• Partner with customers to identify the best tools and procedures for their projects and demonstrate equipment use.
• Manage order entry and process transactions; assist with reconciliation of deposits.
• Coordinate with customers and team members via phone, e‑mail, and in person to provide information on costs and delivery.
• Support the branch’s growth by contributing to an outgoing call strategy.
• Arrange transfer of merchandise between locations to meet customer needs.
• Maintain a positive work atmosphere by communicating supportively with customers, vendors, and colleagues.
• Stock shelves and maintain showroom displays to provide an excellent customer experience.
• Coordinate cylinder movement and pallet organization.

• High school diploma or equivalent.
• At least 2 years of experience in product, warehouse, or sales environments (or equivalent combination of education and life experience).
• Excellent customer service skills and ability to thrive in a fast‑paced setting.
• Attention to detail in handling transactions.
• Availability for occasional overtime when needed.
• Must be able to work in a drug‑free workplace.

• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or Microsoft Office applications.
• Detailed understanding of SAP and PROS functionalities.
• Strong communication skills with a wide variety of people from different backgrounds.

• Medical, dental, and vision coverage.
• Short‑term and long‑term disability insurance.
• Life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre‑tax commuter transportation benefit.
• Parental leave with 14‑week paid childbirth benefit.
• Paid holidays, vacation, sick time, floating holidays, jury duty, and funeral/bereavement leave.
• 401(k) retirement plan with company match.
• Tuition reimbursement and discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.

We are an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against applicants with disabilities and is committed to providing reasonable accommodations.