Store Manager, Retail Sales

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and over $4.5billion in tire and auto‑service sales, BSRO is the right place to build a career.

Responsible for every aspect of the store operation, including selecting, coaching and developing store teammates, merchandising, advertising and promotion of products and services.

Pay Range: $67,430.00 – $

• Provide customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.

• 2‑year college degree or equivalent.

• Medical, Dental and Vision – Starting day1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

We value giving back, professional development, community involvement, integrity and teamwork. We believe in championing all perspectives and building a diverse team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.