Sales Associate

Company Description

Harry & Lou South Boston Boutique is a neighborhood retail shop offering curated apparel, accessories, and gifts to local residents and visitors. The boutique focuses on delivering a personalized shopping experience, combining contemporary styles with a welcoming, community-centered atmosphere. Team members are encouraged to build genuine relationships with customers and contribute ideas that enhance the store's merchandising and events. Working at Harry & Lou provides exposure to small business operations, hands-on retail experience, and opportunities to learn about fashion, styling, and customer service.

As a Sales Associate at Harry & Lou South Boston Boutique, you will provide attentive, friendly customer service and support shoppers in finding styles that fit their needs. Day-to-day responsibilities include greeting customers, answering product questions, offering styling suggestions, and processing sales transactions at the register. You will help maintain store appearance by restocking merchandise, organizing displays, keeping fitting rooms tidy, and supporting visual merchandising changes.

The role also involves handling returns, managing inventory counts, and communicating customer feedback to the store manager. This is a part-time, on-site role located in Boston, MA, with hours that may include evenings, weekends, and holidays.

• Strong customer service and interpersonal skills, with the ability to create a welcoming, inclusive environment for all shoppers.
• Effective verbal communication skills for engaging with customers, answering questions, and collaborating with team members.
• Basic retail and sales skills, including operating a point-of-sale system, handling cash and card payments, and managing returns or exchanges.
• Attention to detail and organizational skills for maintaining store cleanliness, merchandising displays, and accurate inventory.
• Interest in fashion, styling, and trends, with the ability to make product recommendations based on customer preferences.
• Reliability and flexibility to work part-time shifts, including weekends and peak shopping periods.
• Ability to stand for extended periods, move merchandise, and perform routine physical tasks in a retail environment.
• Previous retail or customer-facing experience is preferred but not required; a willingness to learn and grow in the role is essential.