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Manager, Operations & Retail, Visitor Center at Boston Common

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: The Greater Boston Convention and Visitors Bureau
Full Time position
Listed on 2026-08-02
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
The Greater Boston Convention and Visitors Bureau (Meet Boston) seeks an Operations & Retail Manager for the Visitor Center at Boston Common. This role oversees daily center operations, retail merchandising, inventory, and point-of-sale processes while ensuring exceptional guest service. The manager leads and schedules staff, coordinates tourism information and ticketing, supports special events and partner promotions, and maintains visual standards.

The position collaborates with hospitality partners to enhance visitor experiences and represents Meet Boston's inclusive, community-focused culture.
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