Part Time Style Advisor

Reporting to:
Service & Selling Manager / Assistant Store Manager / Store Manager

Varley is a contemporary fashion brand for the modern woman. Founded in 2015 by husband-and-wife Lara and Ben Mead, we are an international, family-run business headquartered between London, Los Angeles, and New York

.We create year-round collections designed to build an elevated wardrobe for how women live and move. From knitwear and outerwear to everyday staples and active pieces, our collections blend style, function, and versatilit

y.Varley exists to instil quiet confidence through meaningful connections that enhance everything women already are. As women’s lives evolve, so do we. Our international family-run team is 85% female, making us proud to be a brand for women, by wom

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The Style Advisor (SA) is a brand ambassador responsible for delivering exceptional customer experiences, building meaningful client relationships, and supporting the store’s commercial and operational objecti

ves.

SAs work closely with Senior Style Advisors and store leadership to ensure the Varley service ceremony is consistently delivered, smooth shop floor operations are maintained, and commercial targets are achieved. This role requires passion for fashion, strong clienteling skills, and adaptability in a fast-paced, omnichannel retail environm

ent.
Customer & Brand Exper

• ience
  
  Act as a visible ambassador for Varley, creating trust, community, and personalized ser
• vice.
  
  Build strong relationships with new and existing customers to foster loyalty and repeat busi
• ness.
  
  Deliver the Varley service ceremony consistently in all customer interact
• ions.
  
  Provide styling advice, create outfits, and go the ‘extra mile’ to exceed customer expectat
• ions.
  
  Support the execution of retail events, VIP appointments, and community initiat
• ives.
  
  Contribute insights from customer interactions to improve service delivery and customer engage
• ment.
  
  Support the delivery of exceptional service standards which are reflected in customer feedback systems (such as Survic

ate).
Commercial & Selling Lead

• ership
  
  Drive sales, KPIs, and customer engagement through effective selling and personalized customer interac
• tions.
  
  Support store leadership by providing feedback on opportunities to improve sales and operational perfor
• mance.
  
  Maintain up-to-date product knowledge, seasonal collections, and awareness of market t
• rends.
  
  Contribute to a culture of clienteling and repeat bus

iness.
Operations & Store St

• andards
  
  Follow all operational policies and procedures and raise noncompliance or risk to mana
• gement.
  
  Maintain store presentation, organisation, and back-of-house areas in line with Varley brand sta
• ndards.
  
  Support smooth daily store operations in a fast-paced envir
• onment.
  
  Collaborate with Senior Style Advisors and management to maintain operational exce
• llence.
  
  Contribute to a positive, supportive, and collaborative team environment by demonstrating professionalism, respect, and a proactive attitude in daily interactions on the shop

floor.
Scope of Role & Decision O

• wnership
  
  Deliver exceptional, personalized customer experiences on the sho
• p floor.
  
  Support commercial targets through effective selling, styling, and customer eng
• agement.
  
  Provide insights from customer interactions to support continuous improvement init
• iatives.
  
  Maintain alignment with Senior Style Advisors and store leadership on operational and sales pri

orities.
Key Skills & Experience / The Ideal

• Candidate Customer-focused and passionate about delivering exceptional service and styling e
• xpertise.
  
  Strong team player with positivity, professionalism, and en
• thusiasm.
  
  High attention to detail and professional pres
• entation.
  
  Passionate about fashion and knowledgeable about current marke
• t trends.
  
  Agile, adaptable, and able to work effectively in a fast-paced retail env
• ironment.
  
  Proactive and enthusiastic about learning, development, and continuou
• s growth.
  
  Minimum 1 year of experience in a similar retail or service-
• led role.
  
  Flexible to work shifts including weekends, evenings, and public
• holidays.
  
  Comfortable using POS systems, CRM, and digital tools for cli

enteling.
Succe

• ss Metrics Consistently exceptional customer experiences and meaningful relationships, reflected in customer feedbac
• k systems.
  
  Contribution to store sales, KPIs, and clientelin
• g success.
  
  Smooth daily store operations aligned with Varley brand
• standards.
  
  Positive engagement with colleagues, collaborative working, and knowledg

e sharin