Sales & Client Advisor (Keyholder) - Boston Copley Place

Summary

The Sales & Client Advisor (Keyholder) supports store leadership in daily operations while delivering exceptional client service and driving sales. The role includes opening and closing responsibilities, assisting with visual merchandising, inventory control, and ensuring store standards are maintained. The Keyholder balances sales performance with operational and loss prevention duties.

• Achieve individual and store sales goals
• Perform opening and closing procedures and support store leadership
• Organize and maintain the stockroom for easy merchandise access
• Assist management in overseeing day-to-day store operations
• Support inventory control and loss prevention practices, including cash handling and deposits
• Implement visual displays and merchandising according to standards
• Oversee store maintenance, fixtures, and supplies to uphold presentation standards
• Address customer complaints and feedback in a timely and appropriate manner

• 3+ years of experience in a similar retail or fashion role
• Proven ability to drive sales and exceed targets in a selling role
• Strong communication skills and ability to manage multiple tasks in a fast-paced environment
• Commercial awareness and passion for the fashion industry
• Strategic vision and high level of personal performance to develop the business