Meat Cutters

Shaw’s and Star Market is working to become the favorite food and drug retailer in every state it operates and is a proud member of the Albertson’s family of stores. Shaw’s is one of the oldest continuously operated supermarkets in the United States with its roots dating to 1860. Throughout five New England states, there are 155 store locations employing approximately 18,000 associates.

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PURPOSE OF POSITION:

The Meat Cutter is responsible for assisting and servicing customers in the Meat Department. They must have excellent customer service skills, as they may work one-on-one with customers. They are responsible for following the customer satisfaction behaviors, to include being friendly, responsive, knowledgeable, and passionate. They cut (with a knife and/or saw), bone, and trim meat product, place finished product into trays to be wrapped.

The cutter may also weigh and price product. They must fill products into the service case, self‑service cases, and other display areas and may also take down product t Cutters may also do preparation of food products and work with cooked and uncooked foods. They must maintain product quality by reviewing appearance, codes, and rotating product. They must maintain the Meat prep area in a clean/sanitary and visually appealing manner.

ORGANIZATIONAL RELATIONSHIPS:

This position reports to:
Meat Manager, Assistant Meat Manager

Position(s) that report directly to this position:
Full time Meat Cutters may supervise, train, and develop part time clerks when assigned.

Work in a courteous manner in a fast paced multi functional environment alone or with other people in a cool/cold environment. Assist in increasing sales by utilizing the five steps of selling –

• Connect with the customer; qualify the customer; present solutions; closing the sale and create a customer for life.
• Cut meat products with a knife and/or band saw including boning and trimming; this requires repetitive motion.
• Operate meat department equipment such as band saw, meat grinder, meat blender, cuber, auto wrapper, scale, and slicer.
• Assist customers, process verbal orders (including weighing and pricing), and deliver orders to customer from across the counter. Must work quickly and carefully while cutting/stocking/wrapping items at a reasonable expectancy (R/E). Visually identify product and PLU code; manually enter into the scale for pricing. Handle various raw meat products to cut, prepare, wrap, price, and stock into meat cases. Read display terminal and other documents when necessary.
  
  Lift and load product weighing up to 60 lbs. Retrieve product weighing up to 60 lbs. from the cooler to the prep room. Lift and load 5-40 lb trays/cases onto stock carts and push or pull cart to stocking area. Take verbal orders over the telephone and write down pertinent information.
• Interact and communicate with others in a courteous and professional manner including greeting and thanking customers.

Deal with some potentially difficult situations (such as dissatisfied customers).

Prepare special customer requests.

Lift and load product weighing up to 80 lbs.

Sweep, clean up, and sanitize workstation as assigned by supervisor.

Cleaning, maintaining, and sanitizing equipment, utensils, and other supply items.

Clean display cases and fill supplies when needed.

Other duties as assigned.

The Meat Manager generally assigns the work.

Meat Cutter should review and get approval from his/her supervisor prior to performing any work that was not previously assigned.

The Meat Manager generally prepares work schedules on a weekly basis.

Meat Cutter is responsible to wait on the customer and provide good customer service including suggestive selling.

Meat Cutters are not to leave their assignment without notifying the supervisor on duty.

Meat Cutters are responsible for knowing and understanding all Meat specific policies and procedures.

Responsible for performing their work in a safe and ergonomically correct…