Dispensary Associate-PT (Friend St

Ascend Wellness Holdings, Inc. ("AWH") of Boston‑Friend St, MA is hiring Part‑Time Dispensary Associates for the AM shift.

We offer great perks including flexible schedules, a generous employee discount, and swag.

Part‑Time Dispensary Associates work between 15‑29 hours a week. Must have flexibility to work during the week AM/PM and open availability on weekends.

The Dispensary Associate is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customers’ desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fast‑paced environment.

• Deliver best‑in‑class customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked; displays and menus are up‑to‑date and accurate, and the store is well maintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.
• Promote a work environment that is positive, customer‑service oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most up‑to‑date information and advice.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the point of sale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurate and timely data entry of customer records.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other in‑store operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe, and inviting store environment.
• Complete store opening and closing checklists.

• Must be at least 21 years of age.
• High school diploma or general education degree (GED).
• Retail sales, hospitality or QSR experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis point of sale (POS) software a plus.
• Positive attitude, team player, and strong work ethic.
• Willing to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Must have excellent organization and time management skills.
• Must be focused and pay close attention to detail.
• Must be able to internalize training and follow instructions.
• Must be able to communicate clearly and effectively.

Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We foster a robust and inclusive cannabis industry through a premium, unmatched customer‑focused retail experience and are committed to improving the quality of our patients’ lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers’ unique, individual needs.

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries are an equal opportunity employer and celebrate the population of differences and do not discriminate in its hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Employees will be required to follow any other job‑related instructions and perform any other job‑related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and are subject to possible modification to accommodate individuals with disabilities. This job description does not constitute an employment contract, but an at‑will relationship.