Retail Sales Associate - Newbury St

Join to apply for the Retail Sales Associate
- Newbury St role at Athleta

2 weeks ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate
- Newbury St role at Athleta

About Athleta

For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

• Become an expert in the brand's selling behaviors and leverage them with every customer to provide a premium experience.
• Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
• Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, checkout, and back-of-house processes as required.
• Respond courteously and professionally to internal and external requests.
• Exchange and verify job-related information to provide support.

• Good communicator with effective use of technology and ability to engage with customers and team to meet goals.
• Problem solver focused on continuous improvement, open to feedback, and proactive in taking action.
• Able to handle customer interactions and concerns courteously and professionally.
• Skilled in basic information gathering to solve problems.
• Able to learn procedural knowledge through on-the-job training.

• Merchandise discount: 50% off at Athleta, Old Navy, Gap, Banana Republic; 30% at Outlet.
• Competitive Paid Time Off plans.
• Volunteer hours allowance.
• Extensive 401(k) with company match up to 4%.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• And more benefits detailed on our site.

We are an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industry: Apparel & Fashion

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