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Retail Customer Service Manager — Store Operations Leader

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Stop & Shop
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 65000 - 97000 USD Yearly USD 65000.00 97000.00 YEAR
Job Description & How to Apply Below

Stop & Shop in Dorchester, MA is seeking a Customer Service Manager to lead Front End, Online Pick-up and Cash Office operations. You will drive sales targets, ensure safety and sanitation, recruit and onboard staff, and develop ongoing training to grow customer service excellence.

You will foster a diverse, positive culture, manage labor relations, and monitor performance to optimize efficiency and profitability while engaging with the local community and partners.

The Retail Customer Service Manager — Store Operations Leader position in the Management & Operations, Sales field is open for applications.

We have an opening for a Retail Customer Service Manager — Store Operations Leader in Boston, MA, United States within Management & Operations, Sales.

This role, Retail Customer Service Manager — Store Operations Leader at Stop & Shop, could be your next opportunity.

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